Field Service Technician (Technicien Service Clients) F/M

Eaton’s Electrical division is currently seeking a Field Service Technician to join our team. This position is mainly based in Fort McMurray, AB location and requires local and overnight travel to customer sites in the greater region of Alberta. To set you up for success, we provide you with a company car, phone, laptop and a competitive benefits package that includes pension, medical, dental, tuition reimbursement and paid holidays. You are also eligible for overtime compensation.
At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients. As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. The individual will be responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer’s site.
Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
Responsible for performing on-site or in-house servicing and repair of company products.
Provides technical support to customers on operational or maintenance aspects of system equipment.
Serves as customer contact on technical and service-related problems.
Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service related problems.

Electrical, Electronics, Engineering Technology OR Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
Candidates must be able to work in Canada without corporate sponsorship now and in the future
Required to travel to US for product and safety training when necessary
Proficiency with Microsoft Office Suite
Basic understanding of electrical distribution systems and schemes

This technician role involves performing moderately complex service assignments that require strong technical judgment, initiative, and effective problem‑solving to support our customers with confidence. Success in this position relies on excellent customer focus, solid time‑management abilities, and clear verbal and written communication skills. When not in the field delivering hands‑on support to Eaton customers, you’ll have the flexibility to work from home. Candidates must also be able to complete our comprehensive training program, which includes travel to the United States for product and safety training.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
This posting is for an existing vacancy.
At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Eaton has in place accessibility policies for accommodating employees with disabilities. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.