Service Advisor - Full Time
$17 per hourFull-time
Vickar Autobody & Glass
Vickar Automotive Group is sourcing a Collision Repair Advisor who will help ensure the smooth operation of a busy Body Shop with the front-end customer service team. Essentially reception/customer service while developing industry-specific knowledge. Training provided.
ROLE AND RESPONSIBILITIES:
Greet customers promptly and professionally.; taking detailed messages as needed.
Keep accurate files and records of customer information and services provided.
Schedule/re-schedule customer appointments.
Handle all customer interactions with patience and integrity, providing general business information, service options and repair updates, or directing them to other staff as needed.
Accurately process department documentation.
Ensure the Body Shop administration area is neat, clean, and free of open confidential customer information.
Perform other administrative and customer service duties as assigned.
REQUIREMENTS:
Valid MB driver’s license (stage I or F)
Body Shop or Service Department experience preferred
Superior customer service, communications, interpersonal skills
Organizational, multi-tasking and time management abilities for periods of high workload
Solid knowledge of Microsoft Office applications
Reliable team player with strong work ethic, integrity and reliability
Knowledge of MPI processes and procedures in collision repair considered a strong asset
WHY SHOULD YOU APPLY?
Competitive wages - starting rate dependent on experience
Group benefits
Healthy & respectful workplace
Vickar Auto Group builds careers!
Vickar Auto Group is an equal opportunity employer with a diverse and inclusive workforce. We thank all who apply, however only those who meet our requirements will be contacted.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Vision care
Schedule:
Day shift
Monday to Friday
Vacancy posted 6 days ago
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