Hospitality Services Manager

Leads a team of approximately 125 staff in food, housekeeping, and resident laundry services. Performs and/or delegates tasks such as hiring, training, coaching and administrative duties for employees and customers of Agecare Skypointe. Works with no immediate supervision and accomplishes tasks in a fast-paced environment following both client and company guidelines.
Responsible for the full operation of foodservices, housekeeping, and resident laundry in a multi service environment that includes Long Term Care and Independent Living
Responsible for all aspects of menu and nourishment cycle development and evaluation in conjunction and collaboration with site Dietitian/AHS Dietitian and Aramark Corporate Menu Development team
Organizes/delegates preparation and delivery of all resident and client catered functions.
Participates in client contract negotiations.
Performs/delegates monthly Food Safe Audit/Food Management
Performs/delegates bi annul Resident Satisfaction Survey
Performs/delegates monthly Housekeeping Audits
Participates in Resident Council monthly meetings.
Ensures compliance with Aramark audits and Business Conduct Policy
Performs/delegates all work in accordance with Client and Aramark policies and procedures, including but not limited to, quality assurance items and all Health & Safety initiatives.
Organizes/delegates all Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management. Consults with Aramark HR team as appropriate.
Maintains current knowledge of best practice in seniors living. Displays polite, spirit-of-service attitude towards residents, clients, care-partners and co-workers. Maintains friendly, efficient, and responsive attitude toward client and residents while performing job duties.
Investigates resident, family, and employee concerns and complaints with focus on follow up and appropriate resolution.
Must successfully complete the required training program within the defined probationary period.
Must have the ability to communicate effectively with residents, clients, staff, and co-workers.
In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Minimum 2-year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty, or 5 years related experience.

Advanced Food Safety Certification
Must provide clear Criminal Record check and vulnerable sector screen
5 years minimum experience in Management in a Healthcare environment.

Trade School Bachelors preferred About Aramark
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
Accommodations for job applicants with disabilities are available upon request
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.