Credit and Collection Agent
Full-time
BEST OFFICE STAFF
- *Your Role:**
- Collects purchase orders and manages collections for high-volume accounts
- Resubmits invoices promptly to ensure timely customer payments
- Coordinates with internal teams, vendors, and customers to resolve issues
- Handles administrative requests across multiple communication channels
- Maintains accurate receivables and verifies outstanding balances
- Investigates and resolves payment discrepancies and deductions
- Documents collection activities and updates records systematically
- Supports cash application, reconciliations, and billing follow-ups
- Assists the Director of Revenue Management with the monthly presentation of AR/Collection
- aging to Leadership.
- Prepare a weekly AR/collection aging report to submit to the Director of Revenue
- Management.
- Drives improvements in DSO, reduces bad debt, and enhances processes
- Assist the National Cash Application team with researching and reconciling cash on hand
- account/unapplied funds.
- Resolves receivables issues with support centers and account managers
- Coordinates billing and invoicing concerns with internal departments
- Assists with credit memo offsets and unapplied cash research
- Recommends and implements process improvements for operational efficiency
- *Skills & Requirements:**
- A bachelor's degree is highly preferred.
- Strong Excel skill set, including V-Lookup/pivot tables, etc.
- 3+ years of commercial AR/collections.
- Ability to interpret complex contracts and agreements.
- Excellent written, verbal, and interpersonal skills.
- Strong problem solving and analytical abilities.
- Highly detail oriented.
- Ability to multitask, prioritize, and manage time effectively.
- Thrive in a fast-paced, dynamic, and innovative environment.
- Proactive work ethic and team player with a positive attitude and independent thinkers
- empowered to make decisions without immediate supervision.
- Experience with MS Dynamics is a strong plus.
- *Tech Requirements**
- Processor: Intel iCore 5, Ryzen 5, or higher
- RAM: 16GB or more
- Setup: Dual Monitor
- OS: Windows 11 Pro
- Accessories: Noise-canceling headset & camera
Vacancy posted 1 day ago
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