Registrar

Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently.

Our certified specialists provide client-centered rehabilitation mobility training and daily living skills programs that help clients build confidence and thrive. We work collaboratively with ophthalmologists optometrists and other health care professionals offering essential care on a referral basis in homes workplaces and communities across the country. We value our employees as our greatest asset and were committed to supporting their well-being professional growth and work-life balance. Registrar - GAIN (Guidance & Assistance in Navigating Disability Support) Program
Term: Full-time Permanent
Reports To: Manager Disability Benefits Navigation Services
In covering a broad range of duties the emphasis of this position is to utilize the electronic medical record application to register clients gather and record client information and to assign client records to appropriate staff ensuring the electronic medical record workflow processes are adhered to. This position provides functional expertise within the comprehensive provision of vision rehabilitation services using the electronic medical record application.

Assigns through the electronic medical record the required Services and Interventions.
Flags urgent/critical situations to Manager or other designated staff
Ensures all client information is accurately entered into the electronic medical record in a timely manner
Scans documents into the electronic medical record using naming convention standards
Updates client status in the electronic medical record
Manages workload and electronic medical record caseload in effective and efficient manner
Maintains paper files in accordance with current policies and procedures
Provides administrative support to the managers and other team members as required
Provides back-up coverage to administrative staff as required
Completes evaluation surveys for clients who do not utilize email.

Utilizes established business rules service standards and practices and ensures policies and procedures are followed in a timely fashion
Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes
Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks.
Participates in community information sessions and presentations

Proficient level of knowledge in the electronic medical record application including the management of caseloads
Ability to effectively communicate verbally and in writing
Detail-oriented with ability to enter data accurately
Proficient in the use of Microsoft Office software and database management and willingness to learn new software applications
Knowledge of eye conditions and blindness prevention would be an asset
Knowledge of the psychosocial impact of vision loss would be an asset

3 years working experience within an administrative function.
Proficient typing and keyboarding skills

Ability to work flexible hours.

Comprehensive benefits for health vision dental and mental health supports.
Flexible work arrangements paid time off and work-life balance initiatives
Career development through training mentorship and advancement opportunities
Inclusion Accessibility & Accommodation

We welcome applications from members of groups that have been historically marginalized including but not limited to Indigenous peoples racialized persons persons with disabilities including those who are blind partially sighted or deafblind women and 2SLGBTQ. Direct lived experience is valued as an asset.