Remote Customer Service Representative - Hiring Immediately
Canadian Imperial Bank of Commerce
Were building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team youll work in a fast-paced Banking Centre. As a Client Engagement Representative you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities. Youll use your knowledge of financial services products to help clients with their day-to-day banking needs and introduce them to the appropriate team member.
Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Client Engagement Help clients manage their accounts and products. Connect clients to the right CIBC team members who can help them reach their goals.
Share your knowledge by introducing clients to our mobile banking applications assisting them to better manage their banking needs.
We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social points-based recognition program.
All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Branch Banking Client Service Customer Engagement Customer Experience (CX) Identifying Opportunities Product Knowledge
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