Account Manager (Overnight)

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. Conducts business out in the field via face-to-face interactions with both potential and existing customers.
Increases customer value through cross-selling.
Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
Maintains and submits all required sales administration reports. Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.

Typically requires overnight travel less than 10% of the time.

Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
Prior experience in telesales and possession of proven phone sales skills.
If you’re looking to play a role in building Canada, consider one of our open opportunities. Comprehensive Benefits Packages, RRSP Matching Plan, Internal Learning Centre, Competitive Salary, Career Growth, Wellness Programs & Tuition Reimbursement.