Assistant Retail Store Manager

Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.
Team Support & Coaching : Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience : Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance Support : Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Talent Support & Development : Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Operations : Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability : Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.
2+ years of experience in team management or supervision in a retail or customer-focused environment.

• Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
• Strong skills in organization, planning, and prioritization.
• Ability to maintain a high level of performance and quality under pressure.
• Solid skills in driving strong sales performance.
• Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite
• Flexible availability; able to work evenings, weekends and holidays.
• High school diploma required.

Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance
Monthly Bonus* : Attractive bonus potential to reward your efforts and outstanding performance!
Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Generous Referral Policy* : Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
*The use of Artificial Intelligence may be used for candidate screening purposes.