Store Sales Associate

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

Retail experience preferably in apparel.

Demonstrated ability to develop relationships with customers.

Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.

Excellent presentation skills in a retail environment.

Ability to understand the needs of the customer

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.

Resolving customer issues effectively at store level in a timely and positive manner.

Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.

Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.

Adhere to all Loss Prevention policies as per guidelines and policies.

We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots Corporation offers a culture that fosters inclusion and respect. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.