Primary Care Assistant (full Time)

Nine Circles Community Health Centre Is Currently Hiring For
Primary Care Assistant Full Time, 77.5 hours bi-weekly
Monday to Friday
$Reporting to the Clinical Services Manager, the PCA role has two main functions:
executes a variety of administrative and clinical tasks that support operations.
The PCA is the client’s first point of contact for system navigation within the agency.
The role focuses on developing and maintaining strong relationships with clients through building trust, offering responsive care and concern with each interaction. Empathy, compassion and quality care are at the core of the mission, values and guiding principles of community health centers.
All administrative and operational tasks related to clients and primary care operations will flow through the PCAs. The role is the lynch pin for site organization, client flow and environmental control. The PCAs work independently as well as participate in workload sharing to enhance the overall operations of the clinic.
Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required (Recognized programs include Robertson College, Herzing, CDI College, etc.- A minimum two years of experience in a medical reception environment required.
Experience using technology including computers, computerized systems, programs, applications email and computerized calendars.
Interpersonal Skills / Emotional Intelligence

Applies self-awareness, self -regulation, motivation, empathy, and social skills to situations that arise.
Demonstrates flexibility and adaptability through applying new practices to accomplish client centered care.
Foundation of Office Management

Telephone and mail procedures.
Knowledge of Health Insurance Plans for clinic billing.
Ability to provide administrative meeting support such as meeting coordination/scheduling, development of agendas, minute taking.
Proficiency in Microsoft Word
Applying file management techniques for the purpose of organization
Clinical Software
Competency using and navigating Accuro EMR - including updating, organizing, sorting, faxing, receiving, and filing health information
Creating forms, templates, macros within electronic medical records to improve clinic efficiencies.
Preparing clinical documents, records, histories and reports
A willingness to adapt and learn new electronic applications required for clinic operations (for example: eConsult, Panorama, eChart)
Nine Circles celebrates diversity and is committed to creating an inclusive environment for all employees. We encourage applications from qualified people who are Indigenous, living with HIV, identify as 2SLGBTQ*, or belong to other traditionally marginalized communities.
Nine Circles welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.