Business Support Analyst w/m/d
LRO Staffing
The Business Analyst will focus on analyzing and optimizing business processes and requirements related to Dynamics 365 Finance & Operations. This role includes supporting end-users, implementing new tools and features, and ensuring systems are aligned with organizational goals. The ideal candidate will have experience with Dynamics 365, and a strong background in business analysis and user support. This position is in office and requires you driving to the Hamilton area 5/days a week.
Elicit and analyze business requirements and processes from stakeholders
Develop detailed business requirement documentation and user stories
Identify areas for improvement and optimization in business processes Dynamics 365 Support
Provide day-to-day support to end-users on Dynamics 365
Assist with configuration, customization, and implementation of new tools and features
Collaborate with internal teams and vendors to ensure system functionality meets business needs
Troubleshoot issues and provide training to users
Tool Implementation & Enhancement
Lead or support initiatives to implement new tools or modules within Dynamics 365
Work closely with stakeholders to define requirements and ensure successful deployment
Project Coordination
Manage or support projects related to system enhancements and process improvements
Bachelor’s degree in Business, Finance, Information Technology, Computer Science or related field
Minimum 5 years of experience as a Business Analyst
Experience with MS Power Platform (Power Apps, Power Automate, Power BI, etc.) Proficiency in X++ considered an asset
Experience working with Microsoft Visual Studio, Strong analytical, problem-solving, and communication skills
Experience in Dynamics 365 development or configuration
Knowledge of business process modeling and optimization techniques
Experience in Agile methodologies
If you are already registered with us, please contact your Senior Recruiter. LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications.
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