Salaire moyen: $103 078 /annuel
Plus de statistiquesRecevoir les offres d'emploi par email
- ...world relies on. Role Overview Reporting to the Manager, Technology Platforms and Service Management, the Program Manager, ITSM will be responsible for: championing standard methodologies and development of service management processes based on ITSM constructs, ensuring...SuggéréСontratPour les contractantsTravail au bureau
- ...L’Analyste ITSM sera responsable de contribuer à l’analyse, l’optimisation et la mise en place de processus et de structure de gestion des incidents et des changements dans une entreprise internationale. PLUS PRÉCISÉMENT • Favoriser l’amélioration continue...SuggéréTemps plein
$89.02k - $163.62k par année
...Job Responsibility: BMC Remedy ITSM Technology Architect - our client requires a technical architect with experience in BMC Remedy ITSM and systems migration to plan the migration of current BMC Remedy ITSM 9.1.10 installation to a BMC Helix ITSM 22.x.x Cloud installation....SuggéréTemps pleinTravail à distanceRelocation- We are seeking an ITSM Specialist to support large-scale technology initiatives by bridging the gap between project administration and operational service delivery. This role involves working closely with Project Managers and Portfolio Leads to manage activities across various...Suggéré
- ...Job Description Role: ServiceNow Test Consultant (ITSM & APM) Experience: 4–8 Years ? Role Overview Seeking a skilled professional with strong experience in ServiceNow ITSM and APM modules , focusing on testing, data migration, and quality assurance...SuggéréСontrat
$58k - $96k par année
...deep subject matter experts through mentoring and on the job coaching What will your typical day look like? Work you'll do As an ITSM Senior Analyst joining our team you will have the opportunity to work with multidisciplinary teams across Deloitte Technology to design...SuggéréEmploi permanentTemps pleinTravail à distanceHoraires flexibles- ...Position: Senior ITSM Specialist Duration: 1 Year assignment (contract) Client Location: Toronto ( Onsite : 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday) Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only) Note on...SuggéréСontratTravail temporaireLundi au vendredi
$110k - $120k par année
...Consultant will be accountable for delivering Industry Best Practice guidance, working with customers to achieve their business outcomes in ITSM (IT Service Management), as part of an implementation team. This role will lead all process changes aspects of the project/solution...SuggéréTravail à distanceZone localeHoraires flexibles$79.5k - $129.5k par année
...strongest mutual insurer in Canada ensuring Canadians have purpose-driven insurance options for generations to come. Come join us. The ITSM Specialist is a process specialist within the ITSM Team supporting IT services delivered across role will define and enable the...SuggéréGore Mutual Insurance
OntarioIl y a un mois- Travel Expenses $5000.00 NOTE Travel: The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide project support and to coordinate and remediate telephony and radio equipment in order to implement the PSRN solution...Suggéré
Connvertex Technologies Inc.
Toronto, ONIl y a 2 mois - HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information. This role commences April 1 2026. Candidate is required to travel in Ontario at managers discretion...Suggéré
Foilcon
Toronto, ONIl y a 2 mois - ...Flow Designer. Low-Code Development: Ability to create apps without heavy scripting. ServiceNow Employee Center / EC Pro. HRSD, ITSM, and Employee Workflows. Knowledge Management, taxonomy design, and content governance. Strong delivery skills and ability to...Suggéré
- ...implementing a CMDB using Jira Insights, requiring a diverse skill set across solution design, integration, and IT Service Management (ITSM). Key Responsibilities Architect and implement a CMDB based on Jira Insights Define and manage integrations between source...SuggéréСontrat
- ...Own the full service lifecycle for Voice and Contact Centre services, including KPIs and service level management Ensure effective ITSM processes (Incident, Problem, Change) across assigned services Manage regional escalations and service performance, identifying and...SuggéréСontrat
$90k - $95k par année
...); produce accurate weekly and monthly reports for client and CEO-level review. • Tools & Governance: Ensure disciplined use of ACD, ITSM ticketing, and knowledge systems; champion self-service and automation to reduce ticket volume and improve efficiency. • RFPs & Solutioning...SuggéréTemps pleinСontrat$92.52k - $120k par année
...infrastructure concepts, including cloud computing, networks, security, storage solutions, and enterprise systems. ~ Familiarity with ITIL, ITSM, project management methodologies (e.g., Agile), and enterprise technology solutions. ~ Effective presentation skills, strong problem...Contrat Longue DuréeTravail au bureauHoraires flexibles$80k par année
...access, email, printing, and device performance. All incidents and service requests will be tracked, updated, and documented through an ITSM platform such as Jira Service Management. Operate and improve core systems and infrastructure. You will deploy, configure, and...Contrat Longue DuréeTemps pleinСontratTravail occasionnelStageTravail au bureauTravail à distanceHoraires flexibles2 jours par semaine- ...and resolve AEM issues related to authoring, publishing, workflows, replication, dispatcher, and integrations. Manage incidents via ITSM tools such as ServiceNow/Remedy and follow structured resolution processes. Monitor AEM system health, logs, CPU/memory usage, dispatcher...Travail au bureauTravail à distanceHoraires flexibles
- ...Preferred Qualifications: Relevant certifications: CISSP, CISM, or similar. Experience with vulnerability management platforms and ITSM systems (ServiceNow). Background in both information security and IT infrastructure operations. Experience working in large,...Temps pleinTravail au bureauRecrutement immédiatTravail à distanceTravail à domicile2 jours par semaine
CGI
Montréal, QCil y a 16 jours - ...DEC or DEP in Computer Science or relevant field. Experience in IT support for end users and use of a ticket management system (ITSM). Strong communication skills; bilingualism English/French (written and spoken) preferred. Must be available for emergency support...Emploi permanentTravail au bureau
- ...Management Tools: Expert use of Tenable and Nessus to track vulnerabilities from scans, penetration testing, and threat intelligence . ITSM & Operations: Leverage ServiceNow and other ITSM systems to monitor remediation progress and manage workflows . Infrastructure...Emploi permanentTravail au bureau
- ..., and other warehouse technology) . Maintain IT Records & Documentation - Log tickets and resolutions in the IT Service Management (ITSM) system. Collaborate & Escalate Issues - Work with other IT teams when complex technical problems require additional expertise. You...Travail à distanceTravail le week-end
- ...Terraform is an asset. Hands-on expertise in PowerShell and/or Python. Azure DevOps experience is an asset. ServiceNow ITBM and ITSM knowledge is an asset. General understanding of ITIL methodology and practices. Good verbal and written skills in English. French...Contrat Longue DuréeTemps pleinTravail temporaireZone locale
$60k - $70k par année
...operational planning and audit requirements. Service Management & Documentation Log and manage tickets within the IT Service Management (ITSM) platform, ensuring accurate documentation and resolution tracking. Maintain documentation for troubleshooting procedures and...RemplacementEmploi permanentTemps pleinTravail temporaireStageTravail au bureauTravail à distance- ...and continuous improvement. The role also oversees operational readiness and tool/process alignment across the environment, including ITSM/ITAM workflows, knowledge management, asset lifecycle support, dispatch coordination, and executive/VIP white glove experience. Key...Zone localeTravail à distance
- ...University degree in Computer Science or a related discipline is required. Nice-to-Have Qualifications Knowledge of Marval or other ITSM ticketing tools. Experience with Unix-based monitoring tools and custom deployment scripting. Familiarity with City of Ottawa...Temps pleinСontratEmploi en cddTravail au bureauTravail à distanceLundi au vendrediHoraires flexiblesTravail posté
$110k - $125k par année
...managing enterprise-level change processes. ~ Strong knowledge of ITIL framework and governance principles. ~ Hands-on experience with ITSM tools such as ServiceNow. ~ Excellent communication and facilitation skills. Preferred: ITIL Foundation certification...Contrat Longue DuréeStageZone locale- ...including account provisioning, workstation/device setup, and permissions. Document and track incidents, requests, and resolutions in the ITSM/ticketing system to ensure accuracy and knowledge sharing. Support end-user hardware installs, upgrades, and configurations as...Temps pleinTravail au bureau
- ...dans les différents environnements QA. Analyser et prioriser la résolution de problèmes en lien avec les systèmes (SAP, Oracle, Etiya, ITSM, etc.). Assurer la prise en charge des bases support des clients pour les enjeux logistiques impliquant les différents systèmes (SAP...Temps pleinApprentissageEmploi saisonnierTravail au bureau
$94.6k - $176k par année
...service models, CI ownership, CI lifecycle, discovery scope, and operational dependencies. Ensure CMDB/ITOM capabilities support broader ITSM processes (incident, change, problem, asset, availability). 3. ITOM Knowledge Understanding of ServiceNow ITOM modules, including:...Temps pleinСontratTemps partiel
