Average salary: $148,592 /yearly
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$89k - $115.49k per year
...GRC architecture, process, and governance development & support in requirements Gathering and use case development. Knowledge of ITIL processes; Agile Ceremonies & ALM tools (JIRA, Confluence, etc. Experience and desire to work in a Global delivery environment The...SuggestedFull timeRelocation- ...within Linux/Unix and cloud hosted environments Proven ability to lead support functions and drive root cause analysis Adept at ITIL based incident problem and change management using ServiceNow ensuring high system availability and SLA compliance Good to have:...SuggestedPermanent employmentFull timeLocal area
$87.45k - $120.74k per year
...Familiarity with AI/ML tools, cloud platforms, and modern data architecture paradigms (e.g., lakehouse, event-driven data). Understanding of ITIL Framework, considered an asset. Attributes & Competencies Strong communication skills with the ability to translate complex data...SuggestedFull timeCasual workWork at office- ...infrastructure, or end-user computing (EUC) projects Strong understanding of SDLC, Agile delivery, and service management frameworks (ITIL v3/v4) Preferred: Proficiency with project and delivery tools (MS Project or equivalent, Azure DevOps / Jira, ServiceNow,...SuggestedFull timeWork at officeLocal areaRemote workWorldwide3 days per week
$71.5k per year
...technologies such as DNS, DHCP, LDAP, SMB, etc. Knowledge with Cisco Switches and Palo Alto firewalls is recommended Knowledge of ITIL/ITSM best practices IT environments. Strong communications and organizational skills. Total Direct Compensation: 71,500 -...Suggested- ...production support or IT operations environment. Technical Proficiency: Familiarity with insurance software systems and understanding of ITIL frameworks. Project Management Skills: Proven ability to manage multiple projects simultaneously, with strong organizational and...SuggestedRemote work
- ...College Diploma or University Degree in a related field. • Must have a valid Federal Secret Security Clearance (required). • Must have ITIL v3 (or later) certification and can provide proof. • Ability to work in a hybrid environment based in Ottawa or Halifax. •...SuggestedWork at officeRemote workFlexible hours
- ...to identify, assess, and prioritize device change requests Develop and implement change management plans, ensuring compliance with ITIL guidelines and best practices Facilitate and oversee the execution of device changes, coordinating with technical teams to ensure minimal...SuggestedFull timeWork at office3 days per week
- ...or equivalent experience Strong IT service management experience with Voice and Contact Centre technologies Working knowledge of ITIL practices (Incident, Problem, Change) Experience managing services in a complex, global environment Proven financial and budget management...SuggestedContract workWork at office
$62k - $106k per year
...in IT audit, IT internal controls, or other related field, with a specific focus on General IT Controls (GITCs) ~ Knowledge of COSO, ITIL, COBIT or other internal control frameworks ~ Has completed or has the intention to complete training leading to the acquisition of a...SuggestedPermanent employmentApprenticeshipFlexible hours$100.2k - $137.7k per year
...management, IT services management, IT infrastructure and operations, and IT Enterprise Architecture frameworks (e.g., TOGAF, Zachman, ITIL, Agile, DevOps, CI/CD). Familiarity of compliance and standards: ISO 27001, ANSI/TIA, BICSI, IATA. Technical skills in architecture...SuggestedFull timeContract workInternshipWork at officeMonday to fridayFlexible hours- ...contributing to exceptional customer service. Key Responsibilities Change Process Governance: Enforce adherence to the defined ITIL Change Management process across all changes. Stakeholder Education & Advocacy: Champion the Change Management process, educating and...SuggestedFull timeWork at office3 days per week
$90k - $95k per year
...5+ years leading service delivery for external clients • Proven 24/7 contact center or service desk leadership • Deep knowledge of ITIL, SLAs and SOWs • Client onboarding, project delivery, and team management experience • Hands-on with ITSM platforms • English fluency...SuggestedFull timeContract work- ...and Windows environments. ~ Proficiency in scripting (shell, Python, or similar) for automation and monitoring. ~ Familiarity with ITIL-based incident, change, and problem management. ~ Strong analytical, troubleshooting, and documentation skills. ~ Ability to work effectively...SuggestedFull timeContract workInternshipRemote workFlexible hours
- ...as Delivery Lead, Delivery Manager, Technical Project Manager Experience with delivery methodologies such as Agile, Lean, Waterfall, or ITIL/ITSM Understanding of software architecture styles (n-Tier, SOA, microservices, event-driven) and CI/CD principles Ability to read and...Suggested
$60k - $70k per year
....g., Freshservice or similar). Experience with Azure networking (VNets, NSGs, VPN Gateway, Private Endpoints, and DNS concepts). ITIL Foundation is an asset. Soft Skills & Attributes: Strong analytical and problem‑solving ability. Able to manage multiple priorities...Full timeRemote workWorldwideFlexible hours$55k per year
...to support teams nationally, including travel to the Edmonton location for coverage as required. Nice to Haves Familiarity with ITIL principles. Experience working with software vendors to optimize support and functionality. Experience with infrastructure...For contractorsInternshipRemote workFlexible hours- ...testing programs; Big Four or public accounting firms experience strongly preferred. ~ Familiarity with IT frameworks such as COBIT, ITIL, or other IT frameworks, considered an asset. ~ Proficiency in MS Office, particularly Excel, PowerPoint, and Word. ~ Demonstrated...Long term contractFull timeWork at office
- ...leadership responsibilities in support operations or managed services. Technical Expertise: Strong understanding of SAP support models, ITIL practices, SAP Partner operations, and PCOE requirements. Sector Experience: Proven experience in business development or...Long term contractFull timeFlexible hours
- ...operations| reliability| DevOps| or platform engineeringroles. ~5 years managing largescale programs or transformations(SRE| DevOps| ITIL| or Cloud Ops). ~ Experience in Mainframe and other Legacy technologiesis highly preferred. ~ Familiarity with distributed systems|...Contract work
- ...Experience & Education ~10+ years Database Analyst (other IT roles count). ~ OS, DB tech, programming/query languages, cloud migration, ITIL processes. ~ Equivalent combination of education and experience may be accepted. Engagement Requirements Location: Hybrid; 3...Hourly payContract workImmediate start3 days per week
- ...avec les pipelines CI/CD, les pratiques DevOps et les modèles de livraison modernes Expérience avec les cadres d'architecture (TOGAF, ITIL, eTOM ou équivalent) Solides compétences en communication, en gestion des intervenants et en leadership technique Qualifications...Permanent employmentFull timeWork at officeFlexible hours
$92.84k - $98.64k per year
...Hacker, or equivalent) Additional certifications considered an asset include CISM, ISACA Advanced in AI Security Management (AAISM), ITIL, PMP, or an MBA (or equivalent) Experience working with Microsoft Security and Compliance solutions Strong experience in identity...Permanent employmentFull timeWork at officeFlexible hours$104k per year
...Out ~ PMP (or equivalent certification) ~3+ years of experience in PM roles ~ Strong knowledge of Project management principles ~ ITIL ~ Strong analytical and troubleshooting skills ~ Ability to work cross-functionally with IT, Security, HR, and business teams ~...Live InLocal areaRemote work- ...Technology - Veeam or similar enterprise backup solutions - Monitoring Tools - AIOps enterprise tools. ~- Practical knowledge of the ITIL framework. ~ Working knowledge of WAN/LAN/Wi-Fi Technology, Microsoft technologies and protocols, remote collaboration tools. ~...Permanent employmentFull timeWork at officeRemote workRelocationFlexible hours
- ...Production Support / Application Support Knowledge of ITIL concepts (Incident, Problem, Change Management) Familiarity with Windows / Linux environments Basic log analysis and troubleshooting skills Experience or exposure to ServiceNow or similar ticketing tools...Contract work
$108.95k per year
...Management Certification. ~Knowledge of the latest developments and leading practices in the project management industry and profession, (e.g. ITIL, Agile, Lean Six Sigma, PMBOK®) and familiarity. ~Deep technical expertise and business knowledge of the supported platforms and...Long term contractRemplacementPermanent employmentContract workInternship3 days per week- ...ensuring robust device management and cybersecurity. Associate degree in a related field preferred; certifications (CompTIA A+, Microsoft, ITIL) are an asset. Experience supporting desktop/laptop break-fix scenarios and mobile device troubleshooting. Proficiency with...Full timeWork at officeRemote workFlexible hours
$161.11k - $188.46k per year
...environments. Completion of the following designations/certifications are an asset: Information Technology Infrastructure Library (ITIL) 4 Master certification The Open Group Architecture Framework (TOGAF) 9 certification Microsoft Technology Associate (MTA)...Long term contractPermanent employmentFull timeInternshipRemote workMonday to fridayFlexible hours$77.85k - $91.59k per year
...Harmonized Threat and Risk Assessment (HTRA) methodology and other security industry standards (e.g., ISO 27001, NIST 800 series, ITSGs, ITIL, PCI) Your education and experience The position requires a Bachelor's degree in a relevant field with a a minimum of three years...Permanent employmentFull timeInternshipLive InWork at officeRemote workRelocation packageFlexible hours

