Restaurant general manager Job Description
Restaurant general manager Job Description Template
Overseeing all operations, a Restaurant General Manager ensures seamless service, manages staff, handles budgets, and maintains quality control. Key tasks include hiring, training, scheduling, and liaising with vendors.
Responsibilities:
- Develop and implement operational procedures for the restaurant to ensure efficient and effective service
- Manage and oversee daily restaurant operations, including food and beverage service, customer relations, and staff management
- Ensure compliance with health and safety regulations, as well as company policies and procedures
- Create and maintain budgets, financial reports, and inventory management systems
- Recruit, train, and supervise staff, including scheduling and performance management
- Collaborate with the marketing team to develop and execute promotional campaigns and initiatives
- Monitor customer feedback and implement improvements to enhance customer experience
- Ensure all equipment and facilities are maintained to a high standard for optimal operation and safety
Requirements:
- Minimum of 5 years of experience in restaurant management
- Excellent communication and leadership skills
- Strong understanding of financial statements and ability to manage budgets
- Ability to create and implement operational procedures to improve efficiency and productivity
- Familiarity with local health and safety regulations and ability to ensure compliance
- Experience in hiring, training, and managing staff
- Ability to handle customer complaints and ensure customer satisfaction
- Flexibility to work irregular hours, including nights, weekends, and holidays as needed.