Restaurant general manager skills
How to become a Restaurant general manager
A successful restaurant general manager possesses a skillset encompassing budgeting, financial analysis, strategic planning, team leadership, customer service, vendor management, and operational efficiency; these proficiencies promote job prospects and optimize professional advancement.
Hard skills:
- Financial management - ability to budget, forecast, and analyze financial reports
- Organizational skills - capacity to plan, coordinate, and evaluate daily operations of a restaurant
- Leadership skills - expertise in motivating and directing staff to maximize performance
- Customer service - proficiency in providing excellent hospitality and service to guests
- Marketing savvy - understanding of effective approaches to advertising and promotion
- Menu management - familiarity with menu creation and pricing
- Food safety knowledge - comprehending regulatory requirements for safe food handling
- Problem-solving aptitude - adeptness in resolving customer complaints and operational issues
Soft skills:
- Team Building: Ability to motivate, encourage, and bring out the best in employees
- Leadership: Capacity to lead, guide, and direct employees to achieve desired goals
- Organizational Skills: Capability to coordinate, prioritize, and effectively manage multiple tasks
- Customer Service: Proficiency in providing excellent service to customers
- Interpersonal Communication: Proficiency in communicating effectively with employees and customers
- Problem Solving: Ability to identify and resolve issues in a timely manner
- Time Management: Skill in managing time efficiently in order to meet deadlines
- Decision Making: Capability to make sound decisions quickly and accurately
