IT Help Desk Technician Job Description Template
Our company is looking for a IT Help Desk Technician to join our team.
Responsibilities:
- Install, maintain and troubleshoot 2D, 3D, Video and Administrative user workstations (primarily Mac OSX, Windows PCs and Linux);
- Ensure and maintain that all network security protocols and policies are adhered to by all staff members and visitors;
- Perform basic repairs of hardware (Macs, PCs, Cintiq’s, etc.);
- Follow IT procedure for studio and departmental asset management for IT hardware, software and equipment;
- Establish and maintain regular written and in-person communications with the IT Manager and studio’s end users regarding pertinent IT activities;
- Maintain and update deployable system image strategy for quick configure, install and replacement;
- Keep current with the latest technologies.
Requirements:
- ToonBoom Storyboard Pro;
- ToonBoom Harmony.