customer service agent
$20 - $23 per hourFull-time
The Sign Zone
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs covered by employer
- Private sector
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- MS Outlook
- MS Word
- MS Office
- Electronic mail
Additional information
Personal suitability
- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
Other benefits
- Other benefits
Vacancy posted 4 days ago
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