Show Director

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

FAN EXPO HQ is the largest pop-culture event producer in the world. Our mission is to deliver the ultimate fan experience through our growing portfolio of events, which includes MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Canada, Calgary Comics & Entertainment Expo, FAN EXPO Vancouver, and more.

FAN EXPO HQ is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content.

Ready to embark on a new and exciting adventure? Read on.

Job Description

This role is based in our Toronto office.

Why Join FAN EXPO HQ?

At FAN EXPO HQ, you’ll be part of a passionate team that brings fans closer to the pop culture they love. You’ll lead projects that spark joy, make memories, and leave a lasting impact on the fan community. If you’re ready to blend creativity with strategy and deliver world-class events, apply now to be a part of the ultimate fan experience!

What You’ll Do:

Strategic Vision & Growth

• Lead & Shape Events:  Position and elevate assigned shows to maintain their place as flagship events in their regions, building unique experiences fans will remember.
• Innovate for Impact:  GO BIG! Pitch new show features, partnerships, and activations that drive excitement and ticket sales.
• Strategic Planning:  Create and execute strategic plans to exceed revenue targets, identifying growth opportunities and areas for innovation.
• Data-Driven Improvements:  Analyze event performance and collaborate with departments such as Content, Marketing, Sales, Operations, and Guest Relations to develop action-oriented proposals for enhancing the next year’s show.
• Campaign Leadership:  Spearhead the development of high-impact marketing campaigns and exclusive content to drive ticket sales and fan engagement.

Operational Excellence & Team Leadership

• Oversee Event Execution: Manage all aspects of event readiness with a mix of dedicated, shared, and seasonal service teams to ensure every event exceeds expectations.
• Project Management: Drive event timelines, working back from key deadlines and coordinating shared services (marketing, sales, customer service) to keep projects on track.
• Stakeholder Relations: Maintain strong relationships with venues, hotels, sponsors, and exhibitors, ensuring that partnerships align with our event standards and brand.
• Vendor Management: Research and secure top-notch suppliers while optimizing costs, maintaining high-quality service, and ensuring budget adherence.
• Budget Ownership: Take full ownership of event budgets, delivering impactful shows within approved financial scopes and continuously seeking process improvements.
• Onsite Event Leadership: Travel as needed to lead onsite event management, ensuring a seamless experience for fans and stakeholders alike.

Qualifications

What We’re Looking For:

Key Skills & Experience

• Proven Leadership: Extensive experience managing large P&L budgets, driving revenue growth, and developing business strategies for dynamic, high-impact events.
• Strategic Insight: Demonstrated expertise in long-term planning, innovation, and executing complex projects to successful outcomes.
• Project Management Pro: Highly organized with the ability to manage multiple high-stakes projects, work under pressure, and meet tight deadlines.
• Innovative Thinker: Creative, commercial mindset with a drive for pitching new ideas and implementing changes that elevate the fan experience.
• Collaborative Relationship Builder: Strong interpersonal skills with a knack for building lasting relationships with colleagues, clients, and suppliers.

Other Requirements:

• College or university degree in Event Management, Business Management, or Project Management
• 5+ years of event management experience
• Ability to work remotely during planning and to work evenings/weekends during event dates
• Flexibility to travel 4-5 times annually within Canada and the US; valid passport required

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Comprehensive time off package: 10 vacation days, 8 paid emergency days, 1 paid day to celebrate your birthday and up to 4 paid volunteering days
• Work from almost anywhere for up to 4 weeks per calendar year
• Competitive benefits, including Share Match program
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $140,000- $175,000 based on experience. 

This posting is for an existing vacancy.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant

qualifications

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