Customer Service Director

Customer Service Director Pepiniere Abbotsford Inc. Location Saint-Paul-d'Abbotsford, QC Salary 26.00 to 32.00 hourly (To be negotiated) / 35 to 50 hours per week Full time Early morning, Morning, Day, Overtime available Start date: 2026-02-10 Languages French Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years Work must be completed at the physical Location. There is no option to work remotely. Responsibilities: Analyzes the administrative issues in order to provide help to the employee Coordinate projects and programs Develop action plans Direct the operations of an organization or department that provides services Plan and organize the operations of establishments that provide services to business Provide expertise in response to clients needs Sort the technical problems in order to help the employee with established procedures Hire, train, direct and motivate staff Market business services Plan and control budget and expenditures Direct and advise staff in the development and implementation of service quality assessment strategies Plan, develop and organize the policies and procedures of establishments Leading/instructing groups Provide customer service Monitor and evaluate Supervision 11-15 people Experience and specialization Area of specialization Operations management Sales Human resource management Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Initiative Organized Reliability Team player Between 08:00 a.m. and 04:00 p.m. Until: 2026-02-25