Bilingual Workplace Experience Supervisor
Hays
Your new company
A global commercial real estate services and investment organization providing integrated solutions across real estate, facilities management, project management, property management, leasing, consulting, valuation, and investment services. The organization partners with clients across a wide range of industries to help optimize real estate portfolios, enhance workplace experiences, drive operational efficiency, and support long-term business growth.
Your new role
- Oversight of 5 sites: 2 in Alberta and 3 in Quebec
- The supervisor will be based in Montreal and travel between the two Montreal sites as needed
- Remote oversight of the Alberta locations and one Quebec city location
- 7 direct reports
- Finance: Financial responsibilities will be covered by another leader; we do not expect this role to manage finance Forecasting directly but if they have experience it is an added benefit.
- Could you please provide the estimated cost and your fee structure for this role so I can proceed with internal approvals?
- Oversee day-to-day operations of workplace services across assigned sites
- Lead and support a team of workplace experience staff
- Ensure consistent delivery of high-quality services aligned with client expectations
- Oversee FM team coordination of vendor management and service delivery performance
- Support health and safety, space planning, and employee experience initiatives
- Collaborate with cross-functional teams to ensure seamless workplace operations
What you'll need to succeed
- Minimum 5 years of experience in a corporate reception or administrative role
- Previous management experience
- Previous receptionist experience in a corporate office strongly preferred
- Professional, personable, and confident when interacting with senior leaders and external partners
- Strong communication skills with a clear, direct, and friendly approach
- Proficiency in Microsoft Outlook, Teams, and basic Excel
- Ability to use Copilot as part of daily workflow
- Strong critical ‑ thinking skills and the ability to anticipate steps and take initiative
- Comfortable working in a high ‑ traffic, fast ‑ paced office environment
What you'll get in return
You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. Client is offering competitive compensation, professional development opportunities, and the chance to make a significant impact on our clients' success.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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