Deficiency Sales Representative

Job Responsibility:

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

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Here's what we have to offer

• Competitive pay & Commission plan
• Paid vacation, holidays, and sick time.
• This role is primarily Hybrid
• Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).

What you will do:

The Systems Integrity Representative (Deficiency Sales Representative ) will act as the primary point of contact within the district office for customers with identified systems integrity issues; sell repair work that has been identified during contracted fire and life safety system inspections. You will focus on inside sales, customer service, and effectively interfacing with the Service Team.

How you will do it:

• Prepare proposals and follow up on delivered quotes.
• Gain commitment from the customer over the phone.
• Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
• Develop positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
• Interface effectively with the service department to assure delivery and improved service repairs.

What we look for:

Required

• High School Diploma or Equivalent and 3+ years' experience in inside sales, customer service, or administration. A combination of education and experience will be considered.
• Excellent customer service, presentation and verbal communication skills.
• Proficient with Microsoft Office applications (Excel, Word) and web-based programs.

Preferred

• Inside sales, customer service, and administration experience.
• Construction, mechanical, electrical, or fire and live safety industry experience.

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.