Quality Manager QMS - Contract

Working Location: Ontario, Richmond Hill 

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose: 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

Learn more about Life at Olympus: .

Job Description

This is an 18-month contract assignment.

The Manager, Site Quality System, provides leadership at the location ensuring QMS compliance is maintained with regulatory requirements along with the business strategy of the company. Serves as the Quality Leader providing training and mentoring to the organization in quality matters supporting, procurement, manufacturing, returns and servicing of products managed at the location. Champions continuous improvement and alignment to the Global Quality Management System (QMS).

Job Duties

• Serves as the Management Representative for the location.
• Establishes the departments objectives (MBO) to meet Quality Objectives organizations goals and strategic plan.
• Manages the development and performance of staff.
• Manages facility audits by outside agencies (Health Canada, Notified Bodies, FDA) and internal Olympus compliance group (including Corporate Compliance) to demonstrate compliance to regulatory requirements and Quality System.
• Ensures audits conducted that result in deficiencies are corrected per policy.
• Leads Management Review and it is conducted per policy.
• Champions the development, implementation, and continuous improvement of a Quality
• Management System to meet applicable standards and regulations and/or harmonize with global Olympus Quality Systems.
• Ensure the Quality Management System is effectively being maintained in the organization.
• Develop and revise Policies, SOP and WI as needed.
• Manage and oversee processes relating to product quality throughout product lifecycle.
• Manage and champion quality systems and tools, such as CAPA, Non-Conformance
  Reporting, Audit, etc. and related activities.
• Manage change control process and document control activities.
• Manage activities related to Ship Hold processes.
• Identify and coordinate training programs on the Company’s quality system(s) across all departments.
• Develop and execute strategies for addressing quality issues. Communicates issues or developments identified during quality assurance activities and provides recommended improvements.
• Assists in the evaluation and qualification of suppliers, manufacturers, and vendors.
• Oversee the maintenance and control of quality documents, business documents, labelling and training material.
• Accountable for QMS KPI execution results. Monitor key performance indicators and prepare progress reports for Quality Review meetings and for senior management.
• Perform special assignments as directed.

Job Qualifications

Required:

• Bachelor’s degree in engineering or technical discipline.
• Minimum of 5 years of experience supporting or working within a medical device, or any other regulatory controlled industry.
• Minimum of 3 years of experience of improvement and/or maintaining quality management system within Medical Deviceor regulated industry.
• Minimum of 3 years’ experience in a leadership role managing.
• Experience with Canadian Medical Device requirements, U.S. FDA QSR requirements, ISO13485, ISO14971, Japanese Pharmaceutical Affairs Law (JPAL).
• Motivated strategic thinker with strong leadership, organizational, proven problem-solving and decision-making capabilities.
• Provides constructive feedback, coaching and mentoring.
• Excellent interpersonal skills and experience working with different cultures and levels of management.
• Can build rapport, influence without authority, and motivate teams without direct management authority.
• Excellent verbal and written communication skills, including public speaking and facilitation
• Proven success in driving and managing cultural change.
• Strong analytical, multitasking, time management, and organizational skills with focused attention on detail.
• Ability to work well under pressure in a fast-paced environment and meet deadlines with a high degree of accuracy.
• Ability to understand business needs/requirements and system capabilities to develop efficient and effective solutions.
• Proficient with DMAIC / Black Belt / Six Sigma type tools to analye, drive root cause, and solve problems.
• Highly proficient in Microsoft Word, PowerPoint, Excel, Visio, Project.
• Flexible working hours across multiple time zones for product related issues or Global QMS projects.

The anticipated starting base pay range for this full-time position working at this location is $97,957.00 to $132,241.00 per year plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

Artificial Intelligence is not being utilized in the Olympus hiring process.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. 

Equitable Offerings you can count on:

• Competitive salaries, annual bonus

• Comprehensive medical benefits and pension plan

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefits and incentives: .

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

Artificial Intelligence is not being utilized in the Olympus hiring process.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.  

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit  .

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact View email address on careers.olympusamerica.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus Show phone number).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Quality & Regulatory Affairs (QA/RA)