Senior Service Parts Demand Planner

Lead demand forecasting and inventory optimization for Olympus Canada’s Repair Center in Richmond Hill, Ontario, with a hybrid workplace model.As Senior Demand Planner, Service Parts, you will independently manage planning from forecasting through replenishment and fulfillment support. Your work includes inventory management, supplier coordination, shortage mitigation, and service parts availability. You will partner with Service, Procurement, Engineering, Logistics, Finance, and Global Supply Chain teams, while supporting Latin America Division fulfillment activities. The position balances strategic planning with hands-on operational execution across multiple sites and time zones.Key Responsibilities:
Own service parts forecasts using consumption, repairs, lifecycle, and business inputsMaintain safety stocks, replenishment parameters, inventory policies, and service targetsCoordinate suppliers and Procurement to ensure material availabilityManage shortages, backorders, recovery plans, prioritization, and allocationsDevelop dashboards, analytics, governance, and planning improvementsRequirements:
Bachelor’s degree in supply chain, business, engineering, analytics, or related fieldFive to seven-plus years in demand, inventory, or service parts planningKnowledge of forecasting, replenishment, safety stock, and S&OP or IBPAdvanced SAP and Microsoft Excel skillsStrong analytical, communication, stakeholder management, and decision-making skillsBring independent planning leadership, supply chain expertise, and inventory discipline to Olympus service parts operations in Richmond Hill.
#J-18808-Ljbffr