Sales Development Intern - 12 Months Term

Sales Development Intern - 12 Months Term
Location - 810 Belfast Road, Ottawa

Position Summary

Looking to build a career in sales? The Sales Development Intern role offers an opportunity to learn the business from the ground up, gain hands-on experience, and explore different career paths with Convoy. 

Through training in Customer Service, Multichannel Sales, and Outside Sales Representative functions, you’ll work alongside experienced team members, learn about our products and customers, and see how different parts of the business come together. This role is a starting point for someone eager to learn, take on new challenges, and grow into future opportunities. 

Where This Role Can Take You

This program helps you build a foundation for a sales career, including potential growth into outside sales. Through practical experience and coaching, you'll discover your strengths and develop skills in customer relationships and commercial operations. Your experience may also help you explore interests across the business. Future opportunities depend on your performance, applicable requirements, business needs and available openings; permanent employment is not guaranteed. 

Ready to put your curiosity and drive to work? Bring your interest in sales and your willingness to learn. We'll help you build the product knowledge and practical skills to take your next step. 

Key Learnings

• Learn what customers need by responding to product, pricing and service questions and following through on requests. 
• Help prepare quotes, process orders and returns, and coordinate deliveries with branch and warehouse teams. 
• Develop prospecting skills through opportunities to research customers, qualify leads and reconnect with inactive accounts through coached outreach. 
• Learn how to turn customer conversations and purchasing patterns into potential sales opportunities. 
• Support sales representatives with account research, quote follow-up and clear next steps for customers. 
• Build knowledge of building materials and building envelope systems through product training and guidance from experienced colleagues. 
• Use customer relationship management tools to track conversations, opportunities and follow-ups, keeping customer records accurate. 
• Join experienced sales colleagues on customer or job-site visits as opportunities arise, observing how they build trust and develop business. 
• Take ownership of assigned customer and sales activities as your confidence grows, using reports to track progress. 
• Learn with monthly mentor coaching and quarterly development reviews, including a formal six-month assessment to plan your next steps 

What We’re Looking For

• Interest in sales and business development, and curiosity about customers and the building materials industry. 
• Clear communication and a willingness to start conversations, ask questions and listen to customer needs. 
• Initiative, persistence and openness to feedback as you learn new skills and take on responsibility. 
• Strong organization and attention to detail, with reliable follow-through on commitments. 
• Comfort with basic computer applications and teamwork; CRM or ERP experience is an asset. 
• Recent graduates and early-career candidates are encouraged to apply. Business or related studies and previous sales experience are assets.