Lifecycle Growth Manager
Sapphire Partners
We believe conversations will become the #1 way to shop.
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.
Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.
To Win, We Focus Relentlessly On
- Quality: conversations that feel authentic and on-brand.
- Experience: effortless shopping from chat to checkout.
- Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.
Join us to make Conversational Commerce real.
About The Role
As a Lifecycle Growth Manager, you will own and optimise end-to-end lifecycle experiences that accelerate onboarding, increase activation and drive revenue expansion. This is a high-impact individual contributor role that blends analytical rigour, growth experimentation and AI-native execution.
What You Will Do
- Own the full customer lifecycle strategy across email, in-app, and other engagement channels, from trial through renewal and expansion.
- Design and launch signal-based, triggered campaigns
- Build and own a dedicated retention and churn-prevention strategy
- Partner closely with Product, CS and Education/Enablement teams.
- Work hand-in-hand with Marketing Operations to build the technical infrastructure
- Bring a strategic, product-marketing mindset to every decision
Who You Are
- 5+ years in lifecycle marketing, customer marketing, or CRM/email marketing, with direct ownership of retention or expansion outcomes
- Experience across both self-serve/product-led and sales-assisted customer motions.
- Hands-on experience with a lifecycle/CRM platform (e.g., Customer.io, Braze, Iterable) and comfort working with product usage data to inform campaigns
- Strong instincts for making your impact clear and visible to the teams you work with, even when that impact isn't easy to measure
- Comfort operating with ambiguity and driving alignment across multiple stakeholders
- A bias toward auditing and improving what exists
Our Stack
- Outreaches and Initiatives: Candu, Customer.io, Guideflow, PromptLayer
- CRM: Vitally and Hubspot
- Data Activation: Hightouch, Segment, Zapier, Cargo
- Data Transformation: dbt
Nice to have
- Experience supporting both self-serve and sales-assisted lifecycle paths
- Background in ecommerce, especially with tools like Shopify, Klaviyo or Recharge
- Exposure to monetisation levers such as usage-based pricing, expansion triggers or plan migrations
AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.
The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.
We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.
AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.
Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.
If you need accommodations during the application or interview process, please contact us at View email address on canada.jobradars.com.
$120k per year
...and customer lifetime value. You’re a lifecycle marketing expert who knows how to build... ...revenue. You’re great at creating and managing campaigns across email, SMS, push... ...takes to be our next Customer Lifecycle Manager. Growth opportunity: This role starts with ownership...SuggestedCasual workInternshipWork at officeFlexible hours- ...We’re looking for an experienced and results-driven Senior Lifecycle Marketing Manager to join our Marketing team. This role is central to ensuring... ...downs of building a business and genuinely care about your growth. You won’t just execute — you’ll help shape the future of Phoenix...SuggestedLong term contractFull timeInternshipWork at officeRemote workFlexible hours
$95k - $110k per year
...Place to Work! Your Role Clarius is looking for a Lifecycle Marketing Manager to build and lead the programs that turn marketing interest... ...closely with Sales, Product Marketing, Marketing Operations, Growth Marketing, Clinical Marketing, Customer Experience, and Creative...SuggestedInternshipRemote workWorldwideFlexible hours- ...expansion globally and continue executing on our exponential growth plans. LumiQ is also a certified Great Place to Work! We’... ...you! About the Role LumiQ is looking for a hands-on Lifecycle Marketing Manager to help build our email and engagement programs from scratch...SuggestedPermanent employmentFull time
$119.3k - $160k per year
...innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview As a Senior Manager, Lifecycle Marketing, you will manage a team of Managers and/or Specialists across multiple game genres, and own the planning and execution...SuggestedFull timeLocal area$110k - $160k per year
...inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Consultant - KYC & Client Lifecycle Management to join our team in Toronto, Ontario (CA-ON), Canada (CA). Job Title: Business Consultant - KYC & Client Lifecycle...Work at officeRemote workFlexible hours- ...your work quickly, and you'll be trusted with real scope early. Careers Learn more at The Opportunity: As our Lifecycle Marketing Manager, you will own email and CRM end-to-end across our portfolio of consumer brands. Retention is where these businesses are...Full time
- ...ecosystem. About the Role Parallelz is hiring a Growth & Partnerships Manager to accelerate our go-to-market strategy and commercial expansion... ...developers and publishers, managing the full pre-deal lifecycle from first touch through signed partner and onboarding...Work at officeShift work
- ...company. Our people are our edge. 600+ sharp, ambitious Legends across 22+ countries who move fast, learn quickly and win together. Here growth isn’t a perk, it’s the standard. You’ll stretch, level-up and carve out a career as bold as the products we build. We celebrate wins...Full time
$75.7k - $106k per year
...will be responsible to plan and optimize Lifecycle Programs to drive Customer Engagement and... ...the BU objectives. What You'll Do Manage a team of Lifecycle Specialists. Take... ...genres and business verticals, driving annual growth targets. Develop execution plans of...Full timeLocal area- ...accordingly. About the Role Parallelz is hiring a Product Manager, Growth & Partnerships to help shape how our platform reaches the... ...PM could cover alone. What You'll Do Own the partner lifecycle end to end, from first conversation through signed pilot, launch...Full timeInternship
$130k - $150k per year
...shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and... ...worldwide. Your Mission: We’re looking for a Channel Growth Manager to build and scale new Shopify pipeline-generation channels...Work at officeLocal areaImmediate startRemote workWork from homeWorldwideFlexible hours- ...developers to add email calendar and contact management features into their applications. We... ...continues to grow were investing in a dedicated Growth Customer Success team focused on helping... ...health API usage product adoption lifecycle stage and other signals to prioritize outreach...Full timeInternshipRemote work
- ...success, and a mission that's making healthcare better for Canadians. What we’re looking for We're looking for an Organic Growth Manager to help us expand our reach, impact, and grow our patient-base. In this role, you'll turn search data, audience insights, and channel...Long term contractFull timeInternshipWork at officeRemote workFlexible hours
- ...for a technical GTM operator to accelerate pipeline and revenue growth through automation, analytics, and strategic tooling. In this... ...workflows, and enhance pipeline creation and revenue growth. You'll manage existing tools, introduce innovative new solutions, and...Full timeRemote work
- ...leading data quality, with modules built around it to unify data quality monitoring, catalog, lineage, observability, and reference data management, ensuring data is consistent and explainable. This quality-first foundation makes data the engine of trust, powering AI, analytics,...Full timeWorldwide
- ...reflect our values and long-term vision. Job Overview As Lifecycle Marketing Manager (12-18months) you are the connective tissue between Mejuri... ...-time buyers into lifelong advocates. You sit within the Growth organization and partner closely with Integrated Marketing,...Long term contractFull timeContract workInternshipWork at officeRemote workWork from homeWorldwideShift work2 days per week3 days per week
$164.85k - $174.85k per year
...content authority. Closing that gap is one of the largest, most durable growth opportunities in the business, and it is the mandate of the Organic Growth squad. We're hiring a Staff Product Manager to lead Organic Growth and level it up from a traditional SEO function into...Work at officeRemote workWork from homeFlexible hours2 days per week3 days per week$115k - $135k per year
...improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation,... ...We’re looking to fill an opening for a Senior Manager, Brand & Growth Marketing, to join our Product Marketing team for Qtrade. Reporting...Full timeInternship$70k - $80k per year
Benefits: ~Gym Access ~Dental insurance ~Health insurance We're Hiring! The ECommerce & Digital Growth Manager will lead and optimize our digital sales channels across our growing beauty and wellness brand, including Amazon (Seller Central), Shopify (DTC), and third...Full timeFreelanceInternship$54 per hour
Our client, a Top 5 bank in Canada is looking to hire a Project Manager - Contract Lifecycle Management (Non-IT) team for an initial 8-month contract with a high possibility of extension and conversion. This role is 3 days a week in the office in downtown Toronto. Project:...Contract workWork at office3 days per week- ...Why do we know so much about personal growth, yet struggle to live it consistently?... ...lead a high-performing marketing team Manage agency partners across paid media, creative... ...-term thinking Strengthen Retention & Lifecycle Elevate email and SMS programs to deepen...Long term contractFull timeRemote workWorldwide
$144k - $154k per year
Director of UX, Growth Location: Toronto or New York Team: UX, Growth Mega-Alliance Level: Director (people leadership). For the right... ...and work shoulder to shoulder with Growth product, marketing, lifecycle/CRM, and engineering across web and app, and across 16 markets....Full timeInternshipShift work- ...Purpose of Job: The Associate Manager Strategy and Operations will be responsible for supporting the Manager Strategy and Operations on... ...topics including longer-term ownership of the related models (e.g. growth LTV pricing operational efficiency etc.) Establish repeatable...Long term contractFull timeBank staff
$85k - $105k per year
...to work on groundbreaking projects, drive tangible results, and make a significant impact in the industry. We're hiring a Content & Growth Lead to help our senior leaders develop their thought leadership and online presence. What you'll do: Work closely with leaders...Full time- ...software, marketing, and sales. We’re looking for a Head of Growth & Product Marketing to help determine what we build, who we build... ...to market. The Role This is not a traditional marketing management role. You will work closely with the CEO, engineers, designers...Full timeWork at officeRemote workFlexible hours1 day per week
- ...defining AI platform for restaurants. This role builds the technical growth system that helps the right restaurant owners, operators,... ...engineering work. ~ Experience integrating third-party APIs and managing the reliability, consent, identity, and data-quality challenges...Long term contractFull timeTemporary work
$140k - $175k per year
...The Growth Tech Alliance's goal is to enable HelloFresh to drive smarter marketing through AI-powered automation, intelligent systems,... ...intelligent marketing optimization systems, focusing on the entire ML lifecycle from data preprocessing and feature engineering to large-scale...Work at officeRemote workWork from homeFlexible hours2 days per week3 days per week- ...to get to know you! We can’t wait to get to know you! The Work Reporting to the Director, Marketing Growth Businesses, the Senior Growth Marketing Manager, Reverse Mortgage will lead and manage growth marketing initiatives from ideation to implementation for Equitable...Full time
$171k - $228k per year
...We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that... ...Full-Stack Mastery : A proven track record of driving growth and managing multiple workstreams in high-velocity SaaS or ecommerce...Full timeLive InWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lifecycle Growth Manager. Be the first to apply!
