Field Operations Maintenance Supervisor - Edmonton

Direct the field labor forces and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator work
Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
Conduct site walkthroughs to assess scope of work, job readiness, safety considerations, and execution requirements
Develop accurate labor estimates, including hours required for jobs, to support scheduling, resourcing, and cost control
Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
Oversee the job processes, providing technical or coordinating assistance as required. (Involves written and oral communication;
involves manually preparing documentation incidental to departmental functions.)
Prepare reports, as required
Manage remote regions of northern Alberta and NWT, based on operational needs
Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
Participate in the recruiting and training of field and support personnel as required
Administer provisions of the union agreement and related policies as they apply to operations and assigned personnel
Direct the field labor force and support staff assigned to perform work ensuring maximum utilization of personnel and equipment with clear, straight forward direction and communication
Survey existing projects for ordering of materials in alignment with the project schedule
Maintain current knowledge of all aspects of elevator technology
Provide exceptional customer service and communication
Take ownership of work-related issues
Other tasks as assigned
What you will be doing:
Direct the field labor forces and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator work
Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
Conduct site walkthroughs to assess scope of work, job readiness, safety considerations, and execution requirements
Develop accurate labor estimates, including hours required for jobs, to support scheduling, resourcing, and cost control
Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
Conduct regular meetings (Tool Box, customer, internal, etc.)
Oversee the job processes, providing technical or coordinating assistance as required. (Involves written and oral communication;
involves manually preparing documentation incidental to departmental functions.)
Prepare reports, as required
Manage remote regions of northern Alberta and NWT, based on operational needs
Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
Participate in the recruiting and training of field and support personnel as required
Administer provisions of the union agreement and related policies as they apply to operations and assigned personnel
Direct the field labor force and support staff assigned to perform work ensuring maximum utilization of personnel and equipment with clear, straight forward direction and communication
Survey existing projects for ordering of materials in alignment with the project schedule
Maintain current knowledge of all aspects of elevator technology
Provide exceptional customer service and communication
Take ownership of work-related issues
Other tasks as assigned
What do you bring:
A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator Industry
Demonstrated practical knowledge of ASME / CSA B44
Must comply with Alberta’s Safety Codes Act (or hold an equivalent AHJ‑recognized certification)
A proven ability to read and interpret technical drawings, documents and specifications
Competent in the care, use and application of all tools integral to the Elevator Industry
Competent in the use of basic business software and hardware
A combination of experience and/or professional designations within the industry and a willingness to maintain and seek out required designations
A desire to learn, maintain and expand knowledge of all aspects of elevator technology;
both mechanical and electrical
Experience with multi-tasking and prioritizing multiple projects
Must be able to work under pressure and in a fast-paced environment
Requires demonstrated interpersonal and communication skills with all levels of employees and customers, internal and external
Valid driver’s license and ability to travel within the Edmonton Area and surrounding areas, and to remote locations within northern Alberta and the NWT based on operational needs
What We Offer
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Bonus plans for all positions
Wellness Program
TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.
This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.
As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team.
What Makes Us SpecialAt TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.
Here's what you can look forward to:
Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.
Diversity & Inclusion Statement:At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.
TKE - Move BeyondTKE - Move Beyond.
Who We AreTK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.
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