Senior Manager, Money Movement

Application Deadline:11/29/2026Address:33 Dundas Street WestJob Family Group:Customer SolutionsThe Senior Manager, Money Movement is a key member of the Everyday Banking Money Movement team within Canadian Personal Banking. The role is responsible for leading the development and delivery of strategic capabilities across BMO's Money Movement portfolio, spanning Domestic Payments, International Transfers, Debit Card Management and Emerging Payments.Reporting to the Director, Money Movement, the Senior Manager will translate portfolio strategy into new customer capabilities, product enhancements and scalable solutions. The role will lead complex initiatives from concept and business case through requirements, development, implementation, launch and post-launch optimization.Working horizontally across the portfolio, the Senior Manager will partner closely with product owners and teams across Digital, Technology, Fraud, Risk, Legal, Compliance, Operations, Analytics, Marketing and Distribution to bring new capabilities to market. The successful candidate will combine strong product management, strategic thinking and execution capabilities with the ability to navigate ambiguity, solve complex problems and influence cross-functional teams.Key Accountabilities1. Capability Strategy & Roadmap· Partner with the Director and Money Movement product leads to identify and prioritize strategic capability gaps and opportunities across the portfolio.· Translate the Money Movement strategy into a clear roadmap of capability investments and product enhancements.· Assess evolving customer expectations, competitive capabilities, technology developments and payment trends to identify opportunities for BMO.· Develop clear recommendations on what to build, why it matters, and the customer and business outcomes expected.· Identify common or reusable capabilities that can serve multiple products rather than solving independently within product silos.· Prioritize opportunities based on customer impact, economics, risk, strategic importance and delivery complexity.2. End-to-End Capability Development· Lead strategic capability builds from ideation through implementation and launch.· Define the customer problem, business requirements, desired customer experience and success measures for new capabilities.· Translate strategic opportunities into clearly defined initiatives and executable requirements.· Lead the development of business cases and investment recommendations.· Partner with Digital, Technology and delivery teams to establish scope, requirements, milestones and delivery plans.· Proactively identify dependencies, risks and roadblocks and drive issues to resolution.· Ensure capabilities are delivered with appropriate consideration of customer experience, operational readiness, risk, controls and scalability.· Lead launch readiness and post-launch performance assessment.3. Customer Experience & Innovation· Champion the voice of the customer throughout capability design and development.· Identify friction points across Money Movement journeys and develop solutions that make moving money simpler, faster, safer and more intuitive.· Work with Research, Analytics and Digital teams to understand customer behaviours and unmet needs.· Conduct competitive and market assessments to identify opportunities for differentiation.· Evaluate emerging payment technologies and business models and translate relevant developments into practical opportunities for BMO.· Balance innovation with fraud, operational, regulatory and financial considerations.4. Cross-Functional Delivery & Leadership· Act as the business lead for complex Money Movement initiatives involving multiple stakeholders and delivery teams.· Build strong working relationships across Technology, Digital, Fraud, Risk, Operations, Legal, Compliance, Analytics, Marketing and Distribution.· Establish clear governance, decision points, accountabilities and escalation paths for major capability builds.· Influence senior stakeholders and partners without direct authority.· Bring structure to ambiguous or complex problems and create alignment around recommendations and execution plans.· Provide clear updates and recommendations to senior leadership on progress, risks, decisions and trade-offs.5. Business Case & Performance Management· Develop robust business cases for capability investments, including customer benefits, financial impact, costs, risks and expected return.· Define measurable KPIs and success criteria before capabilities are launched.· Partner with Finance and Analytics to forecast adoption, transaction impacts and financial outcomes.· Monitor results following launch and identify opportunities for optimization.· Ensure investment decisions are supported by data and linked to portfolio objectives.6. Risk & Controls· Embed risk and control considerations throughout capability design and implementation.· Partner closely with Fraud, Risk, Compliance, Legal and Operations to identify and mitigate potential risks.· Ensure new capabilities appropriately balance customer experience, growth and risk.· Support the development or evolution of policies, processes and controls required for new capabilities.· Escalate material risks and recommend practical mitigations.7. External Partners & Industry Ecosystem· Support capability development involving key Money Movement partners and payment networks.· Collaborate with external partners to understand their roadmaps and identify opportunities to accelerate or improve BMO capabilities.· Support commercial evaluation, solution design and implementation of partner-enabled capabilities.· Maintain awareness of developments across the Canadian and global payments ecosystem.QualificationsExperience & Knowledge· Undergraduate university degree;
MBA or other relevant postgraduate education is considered an asset.· Strong experience in product management, payments, digital banking, financial services, technology or management consulting.· Demonstrated experience leading complex product or capability development initiatives from concept through launch.· Experience developing business cases and evaluating investments using financial and customer metrics.· Strong understanding of digital product development and technology delivery.· Payments or Money Movement experience strongly preferred.· Experience working with multidisciplinary teams in a complex organization.· Experience operating in highly regulated and risk-sensitive environments is considered an asset.Skills· Strong product management and product development capabilities.· Exceptional problem solving and ability to bring structure to ambiguity.· Strong customer orientation and design thinking.· Strong analytical, quantitative and business-case development skills.· Demonstrated ability to influence without authority.· Ability to translate strategy into clear execution plans.· Strong stakeholder and relationship management skills.· Ability to balance customer, business, technology and risk considerations.· Excellent written and verbal communication.· Ability to simplify complex issues and communicate clear recommendations to senior leaders.· Strong sense of ownership and bias toward execution.Salary :$85,500.00 - $185,000.00Pay Type:SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.#J-18808-Ljbffr