Quality Technician

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:
Quality and Continuous Improvement Manager

Your role and responsibilities

In this role, you will have the opportunity to assist local unit in developing the necessary capabilities to effectively control products and systems. Each day, you will ensure compliance with internal, customer, and industry requirements within a cost-effective and safe working environment. You will also showcase your expertise by participating in the development and implementation of standards and test methods to ensure only compliant products, software, and services are released to the customer.

The work model for the role is: on site

You will be mainly accountable for:

• Conducts test protocols, as assigned, to ensure products, systems, or software meet specified requirements and customer expectations in incoming, manufacturing, factory test labs, or final inspection quality, including internal testing routine and Factory Acceptance Testing (F.A.T.) as applicable.
• Supports quality control needs and activities for supplier quality, production quality, testing and validation, and engineering, as applicable in the local organization.
• Executes and assists specific quality-related training, promoting a passion for quality and integrity in all actions, with a focus on result orientation.
• Reports quality issues data, ensuring adherence to quality management system at all stages.
• Collects, records, and evaluates data to be interpreted according to the internal ABB specifications, customer norms, and applicable national and/or global standards while maintaining a high level of integrity.
• Escalates product quality or safety non-conformance cases to quality control organization.
• Assists engineering staff to develop test protocols, as necessary, to investigate the integrity of new products or new functionality for existing products.
• Provides support to other functional teams as needed to establish test protocols and perform inspections.
• Utilizes safety systems to perform work, resulting in an accident-free workplace.
• Notifies others when unsafe situations are observed and works with local Health, Safety, and Environment (HSE) teams to improve the safety systems.
• Performs activities related to designated areas within quality control, including quality testing and verification, laboratory and certifications, product safety and compliance, and audits and reporting.
• Ensures that identified problems from quality control are understood and evaluated from a customer/stakeholder point of view.
• Works in close collaboration to resolve the problems and ensures they are fully addressed by following robust root cause analysis and implementing effective corrective actions.
• Provides feedback and advice to the Engineering/R&D team on improvement opportunities in product and/or process design.
• Evaluates test performance for effectiveness and efficiency to improve test design.
• Uses lessons learned from the field to improve testing in alignment with engineering ‌

Qualifications for the role

• College diploma (DEC) in Electrical Engineering or equivalent.
• Minimum 5 years of experience testing electrical products or systems.
• Bilingual (French and English); French required, English for communication with clients outside Quebec.
• Ability to read and interpret electrical and mechanical schematics; experience with UL or CSA standards is an asset.
• Strong autonomy, proactivity, and team spirit; experience in customer communication is an asset. ‌

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada's diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.