Health Care Aide (HCA) - Red Deer

Health Care Aide

Hope Mission — Hope Health

Job Title: Health Care Aide

Department: Hope Health

Reports To: Nursing Clinic Coordinator

Employment Type: Casual

Work Schedule: 12-hour shifts, 7:00 AM – 7:00 PM

Location: Red Deer

Compensation: $23.00/hour

About Hope Mission

Hope Mission is a Christian non-profit social care agency that has been serving vulnerable people in Alberta since 1929. We are one of Alberta’s largest social service agencies and currently operate emergency shelters, addiction recovery programs, youth programs, community outreach services, housing programs, and health programs (delivered through our HopeHealth division) across Edmonton, Red Deer, Wetaskiwin, and beyond. Our work is grounded in our Christian faith and our commitment to walking alongside individuals experiencing homelessness, poverty, and addiction. Staff are expected to uphold Hope Mission’s mission and values and to approach their work with professionalism and genuine heart for service.

Program Description – Hope Health

Hope Health delivers a variety of health services to clients utilizing Hope Mission’s shelter services. Hope Health’s nurse-led clinics provide accessible frontline healthcare support for individuals experiencing homelessness, addiction, mental health challenges, and housing instability. The clinics offer low-barrier health assessments, nursing care, wound care, medication support, referrals, and connections to broader community and recovery services, helping clients address urgent health needs while building stability and trust.

Position Summary

The Health Care Aide works alongside both nursing and shelter staff and is autonomous in much of their work. The Health Care Aide reports client concerns to the Registered Nurse (RN), Registered Psychiatric Nurse (RPN), or Licensed Practical Nurse (LPN) in the Hope Mission Nursing Clinic, and completes restricted activities only under the supervision of an RN, RPN, or LPN within the shelter.

As a Health Care Aide (HCA), you are responsible for providing personal assistance, supporting activities of daily living, and providing comfort and support services to clients who require short-term assistance or ongoing support. You will play a key role in providing safe, quality, client-centered care while reflecting the values of Hope Mission.

Key Responsibilities

Leadership & Team Coordination

• Work closely with nurses, shelter staff, and other team members to support clients and share important information.
• Help new staff and volunteers learn shelter routines, health and safety practices, and client care procedures.
• Take part in team meetings, shift handovers, and training to support good communication and quality care.

Program / Direct Service Responsibilities

• Help community members with daily personal care needs such as bathing, dressing, grooming, eating, and moving around safely.
• Observe clients’ health and wellbeing and report any concerns or changes to the nurse or other appropriate staff.
• Build positive relationships with guests and provide respectful, compassionate support in a safe and welcoming shelter environment.

Operational & Facilities Responsibilities

• Help keep the nursing clinic, shelter spaces, and equipment clean, organized, and ready for use.
• Stock and monitor medical and program supplies, and let the nurse or coordinator know when items need to be reordered.

Administration & Reporting

• Maintain accurate records related to your area of work.
• Prepare regular reports for coordinator or management review.

Communication & Collaboration

• Share important information about clients with nurses, shelter staff, and other team members to support safe and consistent care.
• Communicate with clarity, professionalism, and respect with staff, guests, and community stakeholders.
• Participate in team meetings, organizational events, and training as required.

Qualifications

Education & Credentials

• HCA certificate (completion of a certified Health Care Aide course).
• Enrolment in the Alberta Health Care Aide Directory and/or membership in good standing with the College of Licensed Practical Nurses and Health Care Aides of Alberta (CLHA).
• 2 years of work experience is an asset.

Skills & Competencies

• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills, including conflict resolution.
• Strong capacity for independence, self-motivation, leadership, and initiative.
• Ability to work well with clients, within a team, and independently.

Personal Qualities

• Commitment to Hope Mission’s mission and values, including compassion, respect, integrity, and excellence.
• High level of care and compassion for culturally marginalized and underprivileged people.
• Experience working with homeless or vulnerable populations is an asset.
• A belief that recovery is possible and that together we can end chronic homelessness.

Working Conditions

• 12-hour shifts, 7:00 AM – 7:00 PM.
• Requires flexibility for evenings, weekends, or on-call availability as needed.
• Work takes place in a shelter or social services environment; exposure to complex client needs and situations is expected.

Other Requirements

• As a Christian organization, Hope Mission requires employees to sign the Hope Mission Statement of Faith.
• Must be legally entitled to work in Canada on a full-time basis.
• Adherence to Hope Mission’s policies and procedures.

How To Apply

Applicants are invited to submit a resume and cover letter outlining their qualifications and why they would like to work for a Christian organization. Please include the contact information for at least two references.

Applications should be submitted to ***email_hidden***. We thank all applicants for their interest; only those selected for an interview will be contacted.