Specialist Disability & Claims Mgmt - Bilingual

Job Location: Mississauga Corporate Office

Complexity and Scope of the position

To manage the claims and disability management activities for the organization. 

To provide support to the Manager, Disability & Claims Management Head Office and the homes regarding claims and disability management and health and safety concerns.

Key Activities

Manage occupational injury claims and medical leaves of absences received from homes in all provinces

Research, prepare and submit claims objection documentation

Develop return to work plans in conjunction with the home’s management team

Manage claims appeals process

Monitor ongoing claims and maintain plan oversight

Run scheduled and ad hoc reports as necessary

Conduct regular follow up with homes regarding outstanding issues

Deliver training and development sessions focused on claims and disability management

In partnership with the Manager, Disability & Claims Management develop and maintain claims and disability management processes and educational material

Track non-occupational disability management in conjunction with home’s management team

Support the Manager, OHS with the development of related prevention program materials including newsletters, collateral materials and audits

On a monthly and quarterly basis provide reports on claims and disability management

Assist with preparation for any Regional sessions

Manage relationships with platform leads, management in homes and corporate office

Special projects and other duties as assigned 

Qualifications

Experience/Education:

Bilingual

College Diploma or equivalent or 5 years of experience in the field or related area.

National experience in occupational injury claims and disability management

National experience with return to work programs (occupational and non-occupational)

Skills & Abilities:

Proficient in MS Office, with working knowledge of Excel, Word and Power Point Programs

Familiar with Parklane Software system (an asset)

Knowledge of multi-jurisdictional (BC, AB, ON, QC) Health & Safety Legislation, Workers Compensation Legislation and Disability Management processes (Occupational and non-occupational)

Basic knowledge of accounting

Dynamic self starter with the ability to juggle multiple schedules and competing deadlines

Ability to multi-task and prioritize multiple deadlines

Organize and expedite work flow

Ability to work in an extremely fast paced environment and able to consistently adapt to change

Excellent verbal & written skills

Special Requirements

Occasional property and head office visits