Maintenance Manager

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here.

Role Description

Reporting to the Community Manager, the Maintenance Manager will be responsible for the overall preventive, corrective, and unscheduled maintenance as well as environmental, health and safety and other special initiatives with the ultimate goal of preserving the structural integrity of the property. When leading a team, the Maintenance manager will oversee the daily management and training of the technicians, with a goal of promoting exceptional resident satisfaction through the delivery of great service to all residents at all times. The Maintenance Manager will uphold QuadReal’s mission, vision, and values serving as a brand and cultural ambassador for our residents, co-workers, vendors, and the public.

Responsibilities

• General Maintenance Maintain a thorough knowledge and understanding of all building mechanical systems (ie, pumps, life safety systems, HVAC, swimming pools, and other systems depending on the specific property)
• Perform daily site inspections, interior and exterior, and document all findings
• Inspect vacant suites
• Oversee suite make ready activities
• Ensure all tools and cleaning equipment are maintained and serviced regularly
• Ensure waste and recycling duties are completed
• Assist with management and execution of capital projects, execution of the capital plan, and identifying issues for current or future repair
• Perform other duties as required
• Management and Administration Lead, motivate and develop community maintenance team, managing performance to expectations and established standards
• Coordinate Maintenance Technician(s) and vendor scheduling and oversee quality of work performed
• Maintain maintenance supplies and inventories
• Ensure maintenance records, operational guides, files, and documentation are maintained accurately and timely and in accordance with established procedure
• Comply with regular fire and life safety standards including monthly testing and annual drills
• Health and Safety Maintain up-to-date MSDS worksheets for maintenance products and adherence by the OH&S rules and regulations
• Maintain familiarity with the emergency operation of electrical systems, elevator, boiler/chiller, fire panel and life safety systems, mechanical systems, sprinkler and timer systems
• Maintain and ensure compliance with fire safety plans and other emergency procedures

Experience and Qualifications

• High school diploma supplemented with post-secondary courses or certification
• WHMIS and First Aid Training an asset
• Three years of progressive experience in all areas of building operations, including mechanical, fire and safety, electrical, plumbing and HVAC systems
• Experience leading teams
• Availability for Emergency response and on-call duty, as required
• Ability to communicate with co-workers and management effectively and professionally, both oral and written
• Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public and especially residents
• Knowledge of MS Office and Yardi Voyager preferred
• Familiarity with smart phone and tablet technology
• Must have a valid driver’s license and access to a vehicle at all times during employment
• Ability to lift at least 25 kilograms

The expected annualized base salary range for this role is $63,000 – $73,000. Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives.

We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal Residential Properties G.P. Inc. will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

#LI-KA2 For 10 years, QuadReal has created spaces that enhance the lives of the people and communities we serve. Headquartered in Vancouver, Canada, we are a leading global real estate partner focused on driving meaningful impact while delivering prudent growth. With a global perspective and local expertise collected from offices across Canada, the US, Asia and the UK, our success stems from our incredible team and from our values— integrity, collaboration, performance, innovation and responsibility. Join our team today to deepen your skillset, grow your career, and make a difference. Together, we’re reimagining an industry and building a culture where ingenuity meets community building.