Senior Advisor, Employee Relations

We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.Choosing BDC as your employer also means: Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1 A hybrid work model that truly balances work and personal life Opportunities for learning, training and development, and much more... Explore the BDC Way in our Culture BookThe employee relations team helps cultivate a positive work environment for all employees and fosters a culture of mutual respect, collaboration, openness & accountability. The team efficiently and diligently manages and resolves workplace issues across the country and enforces a zero-tolerance policy for violence, discrimination, and harassment. The Senior Advisor, Employee Relations acts as subject matter expert, with knowledge and skills in all aspects of employee relations. Combined with sound judgment, excellent communication skills, and an emphasis on a strong collaboration with internal partners, the senior advisor manages and resolves employee relations situations by identifying root causes, develop and recommend actions and countermeasures, and effectively conclude investigation by reviewing and recommending conclusions and decisions with appropriate stakeholders.CHALLENGES TO BE MET
Helps build and implement best practice tools, policies, and trainings to improve employee relations matter and help cultivate a safe & positive work environment for allEnsures best practice tools are consistently adopted, sharing learning across the HR team and the business and liaises with internal partners as necessaryUpdates and completes periodic reporting for the bank to help drive awareness, identify gaps and determine training needsAdvises, trains and coaches’ leaders, employees and HRBP teams on all employee relations matters including but not limited to;
general workplace conflict resolution situations, policy and complaint resolution processes, performance management disputes, disciplinary measures, terminations, restructurings, absence management and accommodations (as applicable).Helps improves efficiency and alignment of HRBP teams;
by handling certain employee relations matters directly, and by providing clear and consistent guidance and solutionsHandles and resolves all complex (non-routine) employee relations matters in the workplaceActs as designated recipient of all notices of occurrence related to discrimination, harassment or violence and apply BDC’s policies and procedures and participate in the resolution processCoordinates, conducts and manages all steps in the negotiated resolution processes including evaluating the occurrences, suggests resolution processes and effectively concludes the investigations with the appropriate stakeholdersCoordinates and handles all communications and logistics for external investigations related to the complaints mentioned above. As well as be the primary source of advice for employees throughout the process.Is responsible to resolve all other complaints or matters brought to the teams’ attention through the various disclosure channelsWith systematic approach to address root causes, develop and recommend actions and countermeasures, and effectively conclude investigation by facilitating a review of the decision and recommendations with appropriate stakeholdersManages and handles matters requiring the interpretation and application of policies and procedures to resolve issues related to employee relations mattersKeeps up to date on upcoming laws and regulations helping business adjust policies, practices, and procedures accordingly with internal partnersWHAT WE ARE LOOKING FOR
Critical thinking and problem-solving Ability to break down issues to identify the main components of a situation and evaluate pertinent information Ability to quickly identify risk factors and prioritize actions needed and implement appropriate resolution or solution Sound judgement and sense of urgency Approaches decisions proactively, making effective and pragmatic choices, balancing benefit, and risk, and maintaining compliance.Demonstrates composure in tough situations and confronts problems with a problem-solving attitude, remaining objective.Has highest standard of integrity and fairness and is non-political in all dealings Collaboration and Influence Ability to build and fosters solid partnerships and garner respect of internal and external partners as needed to efficiently resolve employee relations matters.Guides discussions to enable partners to express concerns, objectives, and communicate the appropriate information relative to the situation Ability to effectively communicate progress and results clearly and concisely to critical partners/stakeholders in a timely manner and engage and align others with process and drive execution.Engage and influence partners and stakeholders to uphold and implement conclusions and recommendations of investigations.Education And/or Experience
Minimum of 10 years in an HR generalist role or employee relations role, or combined experience in human resources, employee relations, investigations combine with a completed university degreeStrong Knowledge of Canadian law & regulations for labor relationsHas internal knowledge of BDC policies, procedures & guidelines that may impact employee relations matters.Experience in managing and executing employee relations investigations and preparation of appropriate documentation.Experience working and influencing different stakeholdersTravel may be required domestically as neededBilingual, written and spoken (English & French)Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.If you require an accommodation to complete your application, please do not hesitate to contact us at View email address on ca.hrm.tc we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. The only institution whose purpose is to promote the growth of the Canadian economy by focusing on the success of small and medium-sized businesses, with a human touch and a genuine presence. At BDC, we’re changing people’s and businesses’ lives for the better. That’s what makes us unique as a bank. That’s why we are banking at another level.
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