Dynamics 365 F&O Practice Operations Manager

Shape Dynamics 365 F&O practice performance at BDO Canada through operational excellence, continuous improvement, and functional consulting leadership from anywhere in Canada.As Manager, Dynamics 365 F&O Consulting, you will contribute beyond individual engagements by strengthening delivery operations and practice growth. You will establish and report key performance indicators, improve operational procedures, and help develop service offerings. Client delivery remains central, including implementation guidance, process redesign, and escalation support.Key Responsibilities:
Ensure effective operations and high customer serviceUpdate tools and procedures through continuous improvementEstablish, track, and report delivery performance indicatorsParticipate in pricing, proposals, and presales presentationsContribute to the practice annual business planRequirements:
Minimum five years of Dynamics 365 F&O consultingExperience with functional design, configuration, and process alignmentUnderstanding of financial system concepts and module functionalityExperience supporting ISV solutions including Dynaway and SKGSelf-motivated communication and audience presentation skillsCombine Dynamics 365 F&O delivery, operational improvement, and practice development skills to support BDO Canada’s consulting growth.
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