Retail Shift Leader

Canna Cabana is actively seeking Part Time Shift Leaders At Canmore, Alberta CA who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.Provide assistance to store management in supervising and facilitating the daily operations of the storeOversee the responsibilities of the Store Manager in the absence of SM or ASMAssist in the delivery of key personnel management when on shift and resolve any customer service issues as and when neededProvide direction, guidance, and instruction to all store associates as requiredEnsure store conditions are consistently upheld to established standardsAssist in ensuring staffing levels adequately meet business needs, only when requestedBe the sales and customer service leader/role model in the absence of SM/ASMGreet and assist customers in a way that models exemplary conduct to other staffEnsure company policies and relevant legislation are consistently adhered to and upheld by all staff membersHandle customer complaints as they arise, escalating to the appropriate individual as deemed necessaryEnsure that all health, safety, and security regulations are adhered to and required standards are met on shiftAchieving sales target and store-level KPI’sEnsuring employees on shift are actively pursuing sales goalsOversee and assist in inventory management and be accountable for the inventory processes on shiftMust have valid SellSafe CertificationCompletion of high school and college/CEGEP/vocational or technical training requiredDemonstrated sales and service orientation requiredMinimum of 2 years work experience in the retail industry required - Cannabis industry preferredA valid First Aid certification is considered an assetExcellent time management and prioritizing skills requiredA valid First Aid certification is considered an assetDemonstrated ability to train and motivate staff requiredSkills to monitor and lead by example as requiredBasic office administration skills requiredHigh level of proficiency with Microsoft Office productivity suiteHighly effective teamwork skillsAble to effectively communicate both verbally and in writing with individuals at all levels of the organizationStrong customer service and troubleshooting skillsA well-defined sense of diplomacyExcellent teamwork and team-building skillsThorough understanding of applicable health and safety legislationA professional, responsive, and positive work attitude is essentialAbility to work nights, holidays and weekends and different locationsJob TypesPart-time, PermanentWhy You Should ApplyThe opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.Significant opportunity for growth, experience and learningUnlimited bonus earning potentialAdditional pointsThe job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.We thank all app licants in advance for their interest; however, only those selected for an interview will be contacted.SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit- SellSafe Cannabis Staff Training | AGLCHigh Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count ⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, includingBricks & Mortar Retail Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.Retail Innovation Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.Consumption Accessories High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.E-commerce Platforms High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com. CBD High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.Wholesale Distribution High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.Licensing High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.To discover the full impact of High Tide, visit For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.#HT