Marine / Operations Agent

We are looking for talented candidates to fill the position of Marine / Operations Agent. We are seeking someone with many distinct skills and qualities to join our team and be a part of the Kent Line family. These qualities include the ability to work collaboratively in a team, as well as independently in a diverse environment. Kent Line values candidates who possess a high degree of integrity and a desire to learn and grow with the company. The ideal candidate will possess strong communication skills and some knowledge of the shipping industry and most importantly be willing to work flexible hours, which includes some evenings and weekends as required.

The Marine / Operations Agent is responsible for the coordination of all marine operations, agency, and administrative functions associated with individual vessel calls to assigned Port of Operations. They will be required to make numerous trips to the marine vessel during its time in port to handle any issues relevant to the efficient arrival and departure of the vessel.

Specific Essential Job Duties:

• Board vessels in port daily
• Assist with vessel rotation – ordering of Pilots, tugs, linesmen, or other requirements for docking or undocking a vessel at numerous ports throughout Atlantic Canada
• Assist with billing procedures
• Respond to all principal or customer inquiries in line with Corporate Operations Manual Policies or Principal Governing Working Instructions
• Establish and maintain vessel files ensuring documentation is prepared in an accurate and timely fashion
• Assist with follow-up and completion of requests for time sensitive documentation
• Prepare and execute required governmental and agency documents for appropriate approvals and submission to marine vessel files
• Communicate daily with port principals, customers, vessel Captains, Port Authority, and appropriate governmental authorities (CBSA and Transport Canada)
• Travel to Immigration and Customs Office to ensure all necessary documentation is ready for vessel on arrival and departure
• Available to travel throughout Atlantic Canada to visit vessels under the agency’s responsibilities. This can involve overnight accommodation to attend to a vessel during operations and can be outside of the Saint John and surrounding areas.
• Perform other related duties at the discretion of Agency Manager or other member of management team

• Post-secondary degree
• Previous experience in the marine agency field helpful but not required
• Possess a valid driver’s license and accident-free motor vehicle record
• Please note this job involves extensive walking, lifting (must be able to lift 50 pounds), climbing, stooping, bending, and jumping