Service Desk Technician
$38.17 per hourCity of West Kelowna
City of West Kelowna
Service Desk Technician
West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun-soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the one-of-a-kind character of our community.
Improved vacation package, 3 weeks prorated in 1st year/4 weeks vacation at 2 years, competitive salaries, excellent benefits, numerous employee wellness incentives, an earned time off program and professional development opportunities. Build your future with a City who was proudly presented the BC Municipal Safety Association Organizational Safety Excellence Award for leadership, dedication, and diligence in creating a safer and healthier workplace. Summarized Position Responsibilities:
The Service Desk Technician provides front-line technical support to employees by receiving, documenting, categorizing, and prioritizing incidents and service requests. The position troubleshoots and resolves a variety of hardware and software issues, including printer, point-of-sale (POS), network, desktop, and office system concerns, while providing guidance and instruction to users on technology functionality. The Technician escalates more complex issues to Tier 2 support as required and assists with workstation setup, user accounts, access permissions, and onboarding of new team members. Responsibilities also include maintaining third-party and in-house systems, desktop hardware and software, network and phone systems, knowledge bases, and FAQs; preparing technical documentation and user manuals; and performing duties in accordance with established Occupational Health and Safety procedures. Other related duties may be assigned as required. Our Ideal Candidate:
- Two year diploma or certificate in Computer Science or equivalent, plus Microsoft Technology Associate (MCA) certification or an equivalent combination of education and experience
- A minimum of 2 years experience in a related position
- Ability to obtain and maintain a Police Information Check
- Valid Class 5 Driver’s License
- Two year diploma or certificate in Computer Science or equivalent, plus Microsoft Technology Associate (MCA) certification or an equivalent combination of education and experience
- A minimum of 2 years experience in a related position
- Ability to obtain and maintain a Police Information Check
- Valid Class 5 Driver’s License (or equivalent)
Applications are accepted online at westkelownacity.ca/jobs . We thank all applicants for their interest; however, only those selected for further consideration will be contacted. We will be contacting applicants who meet our requirements as applications are received and this posting may close ahead of the official closing date if a successful candidate is identified.
Full Time – Permanent | 35 hrs/wk | $38.17/hr
Benefits | Municipal Pension Plan| 4 weeks vac at 2 years
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Desk Technician in West Kelowna, BC vacancy
$30 per hour
...Job Responsibility: Dental Front Desk Team Member in Vernon, BC! Up to $30/hr! We are seeking a dedicated and organized Front Desk Agent... ...point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires...SuggestedHourly payFull timePart timeWork at office$67k per year
...accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be... ...market share, product distribution, space allocation and customer service objectives ~ Selling and executing national and local promotions...SuggestedFull timeLocal areaShift workWeekend work- ...solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by... ...safety, and customer satisfaction. We are looking for a Service Technician with the drive and ambition to succeed in a dealership environment...SuggestedFull timeApprenticeship
$36.7 per hour
Automotive Service Technician Take 5 Oil Change Location Kelowna, BC Salary 36.70 hourly / 30 to 40 hours per week Full time Morning, Day, Weekend Starts as soon as possible Benefits: Financial benefits, Other benefits Languages English Education Secondary (high) school...SuggestedHourly payFull timeImmediate startRemote workRelocationWeekend workDay shift$20.56 per hour
...If you enjoy hands-on work, staying active, and working as part of a team, this role is a strong fit. As a Tire Technician, you’ll support the day-to-day service work in the shop, installing, repairing, and maintaining tires while helping keep operations running smoothly....SuggestedHourly payFull timeContract workTemporary workPart timeInternshipManual laborMonday to fridayShift work$38 - $42 per hour
...memberships, and courses ~ Certification by a provincial or territorial association Experience and specialization Type of service and repair ~ Electrical control system Computer and technology knowledge ~ Computer programming Equipment and machinery...Permanent employmentFull timeRemote work- ...Title : Warehouse and Maintenance Technician Employee Working Location : In-person (Kelowna, BC) Employment Status : Casual The... ...carry up to 80lbs. Strong verbal communication skills; client service skills; and ability to work independently and in a team...Permanent employmentFull timeCasual workMonday to friday
- Estimate costs and materials Plan and estimate labour and materials Establish and maintain contact with suppliers Prepare cost estimates Follow-up on issues with work orders Read blueprints, written specifications and production drawings Co-ordinate multidisciplinary...
$39 per hour
...manufacturer's specifications Perform scheduled maintenance service Test and adjust units to specifications Advise customers on... ...Certificates, licences, memberships, and courses Automotive Service Technician Trade Certification Automotive Service Technician (Fuel and...Permanent employmentFull timeApprenticeshipRemote work$22.9 per hour
...- Kelowna Airport is currently looking to fill the role of Guest Services Manager. We are also on a bus route, with a stop just outside... ...responsible for coaching the team and maintaining the smooth flow of front desk services and daily operations while adhering to the standards of...Hourly payFull timeShift workWeekend workAfternoon shift- ...Job Description Job Description Restoration Technician PuroClean Kelowna, has full time Emergency Restoration Technician openings... ..., we provide a combination of exceptional property mitigation services delivered with an equal degree of care and compassion. We help...Full timeShift workNight shiftWeekend work
PuroClean Kelowna
Kelowna, BCmore than 2 months ago $27 - $34 per hour
...Registered Veterinary Technician (RVT) - Fairfield Animal Hospital $27–34 CAD/hr based on experience, with premiums for evening, weekend... ...bereavement leave Uniform allowance Generous staff discounts on services and products Paid licensing and membership dues...Long term contractFull timeTemporary workPart timeLocal areaNight shiftAfternoon shift$47.5k - $50k per year
...specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart. At Ply Gem Canada, we... ...This role acts as a key point of contact between customers, field technicians, Client Managers, and internal teams to ensure service requests...Full timeInternshipWork at office$30 - $38 per hour
...Customer Service & Administrative Office Assistant Pay: $30.00 to $38.00 per hour Schedule: Part Time or Full Time Location: Remote... ...in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry,...Remote jobHourly payFull timePart timeWork at office- ...openings are posted on our Indeed profile. Total Restoration Services Incis anaward winning, independent and locally owned flood and... ..., remediation and reconstruction services. A Restoration Technician can include activities such as demolition (blow off some steam)...Full timeSecond jobFlexible hoursWeekend work
- ...Job Description Job Description Creative Door Services, North America’s largest overhead door dealer, operates nine branches across... ...Role: We have an immediate opening for a Lead Garage Door Technician in our Kelowna branch. Reporting to the Field Operations Manager...Long term contractPermanent employmentFull timeWork at officeImmediate startWeekday work
Creative Door Services Ltd.
Kelowna, BC3 days ago - ...Job Responsibility: Position: Ski & Board School Sales Desk Agent - Winter 25/26 Reports to: Resort Services Manager Employment: Full-Time, Seasonal (November to Mid-April) Compensation: $19.00 : The Ski & Board School sales desk is a dynamic and fast-paced...Full timeSeasonal workWork at officeFlexible hoursShift workDay shiftAfternoon shift
$47k - $50k per year
...life. About the Role: We are seeking a dedicated Student Service and Financial Aid Administrator to support student enrollment,... ...Schedule: Monday to Friday Key Responsibilities : Help Desk Support: ~ Provide integrated support across administrative, technical...Full timeInternshipWork at officeMonday to friday- ...Kootenays. We are seeking a qualified applicant an Auto Body Repair Technician. Kalawsky Collision belongs to an automotive group with a... ...team believes in quality workmanship and professional customer service. Our facility is certified by ICBC. We continually invest in the...Full time
- ...direct supervision of the Maintenance Manager, the Maintenance Technician will be responsible for performing smaller maintenance repairs... ...responding to maintenance requests from guests and operations, and servicing company equipment. What will you be doing? Respond and...Seasonal work
$38.5 per hour
Overview Languages English Education College/CEGEP Restaurant/food services management Hospitality administration/management, other Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is...Permanent employmentFull timeRemote work$26 - $36 per hour
...About the Role We are seeking an experienced Data Center Technician for freelance/contract work in Kelowna, Canada . This is an on-... ...Project-based or ongoing support Remote hands and smart hands services Key Responsibilities Perform hardware installations,...Hourly payContract workFreelanceLocal areaRemote workFlexible hours- ...fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services. Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill...Work at officeImmediate start
$38 - $52 per hour
...Senior Journeyperson Plumber — Commercial, Service & Installation Pay: $38.00–$52.00 per hour Job Type: Full-time... ...experienced plumbers, journeypersons, lead hands, and senior plumbing technicians who are comfortable taking responsibility for safe and reliable...Hourly payFull timeDay shift$57.77 per hour
...of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C. Position Overview A Powerline Technician is expected to discharge the responsibility of and to practice fully his/her trades qualifications. A Powerline Technician reports...Hourly payFull timeTemporary workApprenticeship$25 - $27 per hour
Client Services Coordinator - Senior Helpers Okanagan Senior Helpers Okanagan has an immediate opening for a Client Services Coordinator to support our clients, caregivers, and care team. If you’re a registered HCA, PSW or experiences caregiver with strong communication...Hourly payFull timeWork at officeLocal areaImmediate startShift workAfternoon shift- ...Summary: Under the guidance of the Front Office Manager, the Guest Services Agent (GSA) will be responsible for providing courteous, prompt,... ...-focused industry Previous experience in a hotel/front desk role, knowledge of OPERA property management system, an asset...Seasonal workFlexible hoursAfternoon shift
- Direct and control daily operations Evaluate daily operations Plan and organize daily operations Establish or implement policies and procedures for staff Plan and control budget and inventory Manage contracts for advertising or marketing strategies Hire, train...Full time
- ...Job Responsibility: Position Information Position Number S00357 Position Title Indigenous Student Services Coordinator Division/Portfolio Indigenous Relations & Reconciliation Department/Program Indigenous Student Services Location Kelowna Other Flexible Work Options...Hourly payFull timeTemporary workWork at officeLocal areaMonday to fridayFlexible hoursAfternoon shift
- ...this time. Applications are accepted for future opportunities. Current openings are posted on our Indeed profile. Total Restoration Services Incis anaward winning, independent and locally owned flood and fire restoration company specializing in (24/7) emergency response,...Flexible hoursWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Technician. Be the first to apply!
