Payroll & Benefits Specialist, North America

Hey there, Future North America Payroll & Benefits Specialist @ Better Collective!

Our Vision is to be the world's leading digital sports media company, making sports entertainment more engaging and transparent for fans worldwide. At Better Collective, we're the team behind industry-leading brands like Action Network, HLTV, Playmaker, and The Nation Network.

We're looking for a proactive, detail-oriented, and collaborative Payroll & Benefits Specialist to join our People Operations team. This is a "power-player" role: you'll be the engine behind our payroll and benefits for the US and Canada, while also scaling your skills to support our growing footprint across LatAm.

This role is for you if…

• You take immense pride in 100% accuracy and thrive in a multi-country environment.
• You are a "Compliance Hero" who isn't afraid to dive into state/provincial tax registrations to ensure we avoid penalties as we grow.
• You enjoy being the go-to expert for complex employee queries, explaining intricate tax or benefit info in a way that’s easy to understand.
• You are curious and collaborative, eager to learn international HR processes and build positive relationships across a global team.

How You'll Make an Impact

• Payroll Execution (US & Canada): Own the end-to-end bi-weekly payroll cycles for North America, ensuring everything runs smoothly and accurately.
• Benefits & Open Enrollment: Lead engaging benefits sessions for new hires and support the annual renewal and Open Enrollment experience.
• Compliance & Audits: Oversee local taxation setups, manage 401(k) and IRS/DOL audits, and prepare essential government filings.
• Data Integrity: Maintain absolute accuracy between our HRIS (Sage) and our payroll software (ADP).
• Regional Support: Stretch your wings to support HR processes (onboarding, offboarding, changes) for our LatAm and North American teams.
• Continuous Improvement: Identify and implement process efficiencies to enhance the People Ops function.

Meet Your Manager & Team

You’ll report to Julieta Moschini, a manager who values technical expertise and a proactive attitude. You will work hand-in-hand with a team of three People Operations colleagues covering the Americas, ensuring seamless backup and support for all HR operations.

What We Offer: Perks, Growth & Culture

• Competitive Compensation: We offer a competitive salary based on your location and experience.
• Performance Bonus: Includes an annual bonus program tied to the achievement of specific targets.
• Benefits: Generous package including health insurance, 401(k) match, and pet insurance.
• Time Off: We offer a generous and flexible time-off policy designed to support a healthy work-life balance.
• Culture: A fun, kind, and collaborative environment that supports your success.
• Growth: Opportunity to be cross-trained in global HR projects.

Our Interview Process

• Screening with HR.
• Technical Interview with the Global People Operations Team Leads.
• Final Interview.

The Ideal Profile: Is This You?

• Experience: 3+ years in a People Ops or HR role with a heavy focus on US & Canada payroll and benefits.
• Technical Skills: Proficiency with ADP, HRIS systems (Sage), and Google Suite.
• Knowledge: Strong understanding of federal, state, and provincial payroll regulations and tax laws.
• Communication: Excellent English communication skills (written and verbal).
• Confidentiality: Ability to handle sensitive information with the utmost integrity.
• Mindset: Willingness to work on general People Operational tasks outside of just payroll and benefits.
• Location: US or Canada Remote (Hybrid if based in Toronto or Edmonton).