Convention Centre Host - Casual Term

The Calgary TELUS Convention Centre is looking to hire casual Convention Centre Hosts on a term basis from September 2026 to May 31, 2027. Reporting to the Senior Manager, Event Services, the Convention Centre Host is responsible for greeting and assisting clients and guests with directional and informational inquiries. This position also provides coat check services and registration desk assistance, such as ticket-taking, on an as-needed basis. Duties and Responsibilities Coat Check

• Prepare, set up, and tear down equipment and signage for coat check services.
• Maintain the check-in, storage, and release of guests’ items in coat check.
• Provide cash and payment services, while adhering to payment handling policies and procedures.
• Manage the stock and distribution of tickets upon request (e.g., taxi chits).
• Registration desk assistance as required.

Host

• Greet and provide way-finding services and answer questions from clients and guests on various activities while attending events in the facility.
• Assist with event crowd management strategies.

Requirement to work flexible shifts and overtime hours as required on a casual basis. Other duties as assigned. Core Competencies Accountability - Checks assumptions about mutual expectations and clarifies standards of overall performance. Checks the scope of responsibilities of self and others. Monitors day-to-day performance and takes corrective action when needed to ensure desired performance is achieved. Client Focused - Ability to initiate and respond to communications at a service level with clients and guests. Asks probing questions to clarify customer expectations and needs to understand, respond, and activate appropriate actions. Explores options to meet customer needs and seeks assistance from supervisor when required—works towards resolving customer issues quickly and effectively. Thoroughness - Applies attention to detail to routine tasks defined in formal, written procedures and oral instructions. Seeks guidance on the quality and the degree of completion required for completing new tasks. Re-prioritizes as new deadlines are set. Responds constructively to feedback on task output. Job-Related Skills

• Excellent communication, interpersonal, and organizational skills.
• Strong customer service philosophy.
• Ability to work independently and in a team-focused environment.
• Good math aptitude.

Schedule

• Shift work.
• Hours of work are not guaranteed.

Experience & Requirements

• Front line public and client interaction focused on delivering excellent service.
• Moneris POS machine experience (asset).
• Hospitality experience (asset).
• Legally entitled to work in Canada.

Physical Requirements

• Physically fit to have the ability to lift heavy weight (up to 40lbs).
• Ability to discern colours.
• Ability to work long hours on their feet.

Core Company Success Traits The Calgary TELUS Convention Centre:

• Is Calgary’s meeting place, bringing the community together in a central hub to connect, learn, innovate, celebrate, support, and grow.
• Connects Calgary with the global community, leveraging our assets to create opportunities that impact the lives of Calgarians and Canadians.
• Takes pride in our city and in delivering Calgary’s message of hospitality, prosperity, and enlightened growth to countless visitors.
• Is honoured to promote Calgary to the world and to host hundreds of events each year.
• Is responsible for promoting Calgary by working with partners to build Calgary’s reputation as the destination of choice.
• Is committed to providing a productive, comfortable, sustainable environment to our guests and employees.

Individuals interested in applying can apply online at by September 24, 2026. We thank all applicants for their interest.