technical support specialist - information technology (IT)
$55k - $65k per yearFull-time
Upanup
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
- Help desk
- Private company, corporation or industry
- Troubleshooting
- Website developer
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide customer service
- Provide clients with information
- Train customers' staff in the operation and maintenance of equipment
- Respond to requests for help and information from Website visitors and Website designers
Experience and specialization
Computer and technology knowledge
- Website creation and management software
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Excellent written communication
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Learning/training paid by employer
- Team building opportunities
- Travel insurance
Vacancy posted 4 days ago
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