Personal Lines Insurance Agent

Job Responsibility:

We are a full-service insurance brokerage and rider-owned company offering services and coverage for the cycling industry and everyday bike enthusiasts across Canada (excluding QC and the Territories). With the rapidly increasing number of new bike riders, Bicycle Broker provides insurance consultation for cyclists looking to protect their property from unforeseen incidents. We bring our experience working with professional riders, major events, associations and retailers to the general public.

Working at Bicycle Broker means:

• Community resource
• Apart of a Dynamic Team
• Passion for outdoor sport
• Innovative risk management
• Working with exclusive programs

Mission Statement - We empower Canadian cyclists and entrepreneurs with quality insurance solutions, fostering a culture of safety, resilience, and enjoyment through education, advocacy, and community engagement

Role Summary

Our company is growing! We are looking for a driven, self-starter who can join our team to provide sales support and service to our clients. Reporting to the Chief Operating Officer, this individual will be responsible for helping protect the personal property and travel exposures of our valued clients as well as play a key role in organizational excellence.

As a growing organization, we are always looking for the right people to join our collaborative team. We are open to hiring based on skills, desire and alignment with our mission. We strongly encourage candidates to apply even if they don't meet all of the requirements below.

Key Responsibilities

• Selling inbound leads generated by Bicycle Broker, through our proprietary platform
• Sourcing new leads through cross selling or through outbound calls
• Manage inbound calls, emails and livechat
• Presenting and explaining terms to prospective clients, providing exceptional service and product knowledge
• Process billing, invoices and collect payments as the main point of contact to the client
• Data entry into the customer management system, HubSpot and managing the database of accounts
• Processing endorsements and serving clients needs
• Provide an above-and-beyond service experience through various communications channels and interactions (calls, emails, calendars, text, etc.)
• Other duties as assigned

Qualifications

• Experienced personal lines broker/advisor in both new business and service
• RIBO license is preferred, or willing to obtain
• Commercial lines insurance experience is an asset
• Post-secondary education in Insurance or a related business field is an asset
• Passion for service and customer experience
• Excellent written and verbal communication skills
• Self-starter with the ability to work independently, managing various priorities and demands in a high-growth environment
• Knowledge of HubSpot, Aircall, G-Suite, and Slack an asset

Perks of joining the Bicycle team:

• Competitive salary and commission structure
• 3 weeks vacation
• 100% remote-based role, anywhere in Canada
• Professional development for further education and certifications
• Collaborative, fun, and fast-paced startup culture
• Team meet-ups and social events

Job Type: Full-time

Pay: $55,883.00-$70,446.00 per year

Benefits:

• Company events
• Flexible schedule
• Paid time off
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: Remote

Application deadline: 2024-08-10Expected start date: 2024-09-15