Business Area manager (Nursing)

À propos de Cencora

Cherchez‑vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence.

Ce que vous ferez

The Business Area Manager (BAM) reports directly to the Regional Director of Nursing Operations (DNO) and has the overall responsibility for the coordination of nursing services for his/her assigned team of regional Field Nurses within their assigned integrated business unit (IBU). In this leadership position, the BAM provides support, training, and supervision to ensure the highest level of quality patient care, that program requirements are met, and that the Provincial College of Nurses standards are maintained. The BAM is also responsible for implementing processes to optimize efficiencies and staffing, control expenses, collaboration and clinic coordination in order to manage the overall upkeep within their clinics, and also to ensure collaboration between the nursing team and other divisions of AmerisourceBergen.

Primary Duties and Responsibilities

• Manages a remote team of Field Nurses within assigned geographical territory
• Achieves Key Performance Indicators for clinic and nursing operations, including budget and expense controls
• Monitors demand for clinic and nursing services to ensure adequate resource availability to meet customer and patient care services required within assigned region; Maintains a high level of excellence through audits of clinics and nursing, including protocols and on-site visits
• Manages clinic growth opportunities including site identification and establishing new clinic sites
• Achieves Key Performance Indicators for clinics and nursing operation services
• Reviews reports as it relates to field nurse staff training and ensure that their nurses are compliant
• Continuously reviewing and managing the availability of your staff to ensure that it meets the needs within the IBU
• Collaboration with Scheduling Associates to ensure efficient appointment scheduling that fall in line with KPI's (6 hrs/wk)
• Responsible for being available to cover any emergency excursions, sick/emergency calls and or clinical questions with support of regional team as necessary.
• Communicates and implements all program and departmental policies and protocols at the IBU level
• Report adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures
• Establishes and maintains excellent customer relationships (patients, manufacturers etc.) within assigned territory
• Interview and manage the onboarding and orientation of new staff and appropriately ensure adequate resourcing for new program launches
• Ongoing performance management (not limited too annual performance reviews, objective-setting and training planning) for all direct reports; including ensuring that the HRIS system is maintained
• Ensuring quarterly reviews on nursing staff within the IBU to ensure that they are working within the appropriate policies and procedures
• Analyzes, plans and implements process improvements to achieve utilization and efficiency targets
• Ensures program (internal/external) requirements are met as it pertains to processes and applicable documentation
• Ensure that the nurses within their IBU are working under the Provincial College of Nurses' and or Associations standards of practice are maintained; (including maintaining annual nursing licensing)
• Ensure that all nurses are certified based on the requirements of a RN or RPN/LPN
• Travels as required throughout assigned territory (including clinic visits to conduct clinic audits as per frequency required) as well as regular travel for management meetings at head office
• Prepare and present Quarterly Business Reviews
• Coordinates all requested clinic visits/tours
• Participates regularly in teleconferences or d/or web based meetings to collaborate and share information
• With discretion, occasional opportunity to provide specialized infusion/injection therapies and nursing services to oncology, auto-immune, rare disease and other therapeutic areas to patients in outpatient clinics or homecare settings
• 20% (estimated) KOL: Execution on key deliverables to maximize on nursing operational imperatives
• Actively strengthening and maintaining existing relationships with KOL partners
• 15% (estimated) Collaboration with other key internal and external stakeholders, including but not limited to:
• Liaising with other Managers, Field Case Managers, Senior Managers and Directors to create and implement a team approach to service delivery and planning to ensure optimal customer service and seamless program execution in the field, as well as key pharmaceutical and physician/clinic customers
• 5% (estimated) Administrative, training, corporate activities:
• Organize and coordinates training for new Field Nurses on departmental policies clinical skills, procedures and administrative tasks
• Provides front line support to the Field Nurses in clarifying nursing concerns, payroll concerns, vacation authorization and scheduling issues
• Serves as the primary reviewer of nurse timesheets/expenses to ensure proper completion and accuracy (10 hrs/wk)
• Complete incident reports and corrective action plans (CAPA's) as per company policy
• Ensuring continuous quality improvement and compliance with monthly, quarterly and annually auditing as it pertains to OCC/QA standards
• Performs related duties and tasks as required

Experience and Educational Requirements

• BScN/equivalent or working towards the degree; Registration with the College of Nurses in the province of employment is required
• CVAA certification an asset
• BCLS/CPR required and ACLS (optional/as required)
• Minimum 5 - 7 years nursing experience
• Minimum 2 - 5 years of management experience or working with a remote team or related experience in managing and guiding people an asset
• Experience in nurse training & education
• Experience working with the biotechnical/pharmaceutical industry an asset
• Availability and willingness to travel as per business need a must
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• Bilingualism French/English an asset
• Excellent communication and administrative skills

Minimum Skills, Knowledge, and Ability Requirements

• Excellent clinical skills as a nurse including IV initiation, physical assessment, autonomy
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills and attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Proficient presentation skills
• Hold and maintain a valid, non-expired, unrestricted driver's license

Ce qu’AmerisourceBergen offre

Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.

Temps Plein

Affiliated Companies

Affiliated Companies: Affiliated Companies: Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

As per ESA legislation, this role is excluded from pay transparency requirements in Ontario

This posting is intended to fill an existing vacancy for our Business Area manager (Nursing) role.

Égalité d’accès à l’emploi

AmerisourceBergen s'engage à offrir des possibilités d'accès à l'emploi égales sans égard à l’origine ethnique, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de sexe, aux renseignements génétiques, à la nationalité, à l'âge, aux handicaps, au statut de vétéran ou à l’adhésion à toute autre classe protégée par la loi fédérale, d’État ou locale.

Politique sur l’accessibilité

AmerisourceBergen a adopté des pratiques d’emploi justes et accessibles. Sur demande, AmerisourceBergen offrira des mesures d’adaptation aux personnes handicapées durant les processus de recrutement, d’évaluation et d’embauche et tout au long de leur emploi.