Lead Information Architect for CN
CN
Be a key player at CN as a Lead Information Architect, focusing on next-gen applications that enhance customer interaction. Collaborate to transform information handling into a strategic asset. This role demands a proactive architect with at least a decade of comprehensive experience in information architecture and technical leadership. You will bridge the legacy systems with cutting-edge solutions to maximize efficiency in customer service applications. Key Responsibilities:
- Develop and communicate information architecture strategy
- Educate teams on data management and best practices
- Design frameworks for data architecture principles
- Identify gaps in solution and business models
- Govern customer service business processes effectively
- Minimum 10 years of relevant experience
- 5+ years of demonstrable leadership in technical roles
- Expertise in designing integrated architectures
- Strong stakeholder collaboration abilities
- Independent working capability with little guidance
Vacancy posted 5 days ago
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