Business Intelligence & Digital Solutions Manager - Midea Canada (Markham)

About Midea America Canada Corporation (MACC)

Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through creative, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.

Business Intelligence & Digital Solutions Manager

The Business Intelligence & Digital Solutions Manager is responsible for leading the Business Intelligence function and supporting the organization’s digital transformation initiatives. The role serves as a key business partner across Sales, Product Management, Operations, Finance, Marketing, and Leadership teams by delivering data-driven insights, process improvements, reporting solutions, and automation initiatives that improve business performance and operational efficiency.

Key Accountabilities

Business Intelligence & Reporting

• Lead the development and maintenance of Power BI dashboards, KPI scorecards, and management reporting.
• Provide business insights and analysis to support strategic and operational decision-making.
• Ensure reporting accuracy, consistency, and data governance standards across the organization.
• Partner with business teams to improve visibility into sales performance, inventory, forecasting, pricing, and operational metrics.
• Design, develop, and maintain OLAP/analytical data models and reporting structures that support cross-functional decision-making.
• Develop and maintain data warehousing solutions, including ETL processes that integrate data from ERP, CRM, and operational sources.
• Implement data quality checks and validation procedures to ensure data accuracy, completeness, and consistency across reporting platforms.
• Monitor and optimize the performance of data solutions to ensure they meet business requirements and service-level standards.

Business Process Improvement

• Identify opportunities to simplify, standardize, and improve business processes.
• Lead process improvement initiatives that increase efficiency, accountability, and execution effectiveness.
• Support the development of scalable workflows and business procedures.
• Drive continuous improvement initiatives across commercial and operational functions.

Digital Solutions & Automation

• Identify opportunities to automate manual processes through digital tools and technology solutions.
• Lead implementation of reporting automation, workflow automation, and productivity improvement initiatives.
• Evaluate emerging technologies, AI tools, and digital solutions that can improve business performance.
• Support adoption of digital tools across the organization.

Business Partnership

• Collaborate closely with Sales, Product Management, Operations, Finance, and Marketing teams to understand business requirements.
• Translate business challenges into reporting, process, and technology solutions.
• Support forecasting, NPI tracking, pricing analysis, promotional analysis, and business reviews.
• Act as a trusted advisor on reporting, analytics, and process improvement opportunities.

People Leadership

• Lead, coach, and develop Business Intelligence team members.
• Set priorities, allocate resources, and ensure timely execution of team deliverables.
• Build organizational capability in reporting, analytics, and digital solutions.
• Foster a culture of ownership, continuous improvement, and customer-focused problem solving.

Resource Management

• Coordinate internal resources, external consultants, contractors, and shared service support when required.
• Ensure appropriate allocation of resources between routine data management activities and higher-value business enablement initiatives.
• Drive automation and process improvements to reduce manual reporting and data maintenance efforts.

Success Measures

• Improved reporting quality and business visibility.
• Increased automation and reduction of manual processes.
• Improved forecast reporting and business performance tracking.
• Successful delivery of process improvement and digital transformation initiatives.
• Effective development and utilization of BI team resources.

Technical Skills

• Advanced Power BI development and dashboard design, including data modelling, DAX, and report publishing via Power BI Service.
• Strong SQL and data analysis capabilities, including proficiency in T-SQL, query optimization, and stored procedure development.
• Experience with SQL Server and SSAS cube/OLAP development.
• Experience designing and implementing ETL processes to integrate data from multiple sources into centralized data warehouses.
• Advanced Microsoft Excel skills, including Power Query, pivot tables, and financial modelling.
• Intermediate Python skills for data processing, automation scripting, and analytics; experience with machine learning concepts is an asset.
• Experience working with ERP, CRM, and business reporting systems; familiarity with data integration across these platforms.
• Familiarity with data quality frameworks, validation procedures, and data governance best practices.
• Knowledge of Retail, Supply Chain, Sales, and/or Finance business processes is an asset.
• Familiarity with AI productivity tools and business automation technologies; experience with AI/ML applications in a business context is an asset.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Business, or a related field.
• 5+ years of experience in Business Intelligence, data analytics, or a related field.
• Demonstrated experience in BI development, data warehousing, and end-to-end reporting solution delivery.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear business insights.
• Excellent communication and collaboration skills; ability to work effectively with technical and non-technical stakeholders.
• Experience with key process mapping and process improvement methodologies is an asset.

Feature Benefits

• Insurance package, Work life balance.
• Comprehensive benefit package, to learn more, please visit Careers Page (midea.com).

The compensation for this role is expected to be between CAD $105,000 – $115,000 base per year. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Midea America Canada Corporation (MACC) is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.