Produce - Manager Produce

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The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.
People Leadership
Create a coaching and development culture for all store employees that embraces a passion for food
Demonstrate outstanding leadership while serving as a role model
Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
Manage store operations and communicate requirements/changes to department employees as required
Customer Offering
Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Provide superior customer service to meet customer needs
Policy/ Regulatory Adherence
Ensure all applicable company policies and procedures are communicated and adhered to by employees
Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintained
Maintain a thorough understanding of all relevant company programs and attend training as required
Financial
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
Personal/ Professional Development
Thorough understanding of all relevant company programs;
attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies
Employee Engagement
Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities
Other Duties
Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
Other duties as required
What you bring to the table:
Minimum 18 months of retail store experience, produce experience preferred
High School Diploma
Full knowledge of total store and department operations
Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
Proficiency in Microsoft Office Suite
Above average communication skills (oral and written)
Ability to work independently in a fast-paced environment
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