Director Of Customer Experience & Airport Operations
PAL Group of Companies
PAL Airlines in Quebec is seeking a strategic Director of Customer Service to lead multi-site airport service operations. The role focuses on delivering a safe, seamless, and memorable passenger experience while upholding PAL's standards and values across the network.The successful candidate will champion a customer-first culture, drive operational excellence, and manage workforce planning, development, and performance metrics for the Quebec region.
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Director Of Customer Experience & Airport Operations in Winnipeg, MB vacancy
- Lead customer experience strategy across PAL Airlines’ Quebec operations, guiding airport service teams with operational excellence and bilingual communication.As Director, Customer Service, you will shape service standards across the Quebec network. Lead multi-site teams, manage...Suggested
- ...Le.la Directeur.trice principal.e des opérations de l'expérience client (CX) est responsable... ...is a global technology platform operating at the intersection of culture, community... ...views. About the Role: The Senior Director of Customer Experience (CX) Operations is...Suggested
- Lead Toronto Pearson terminal operations with strategic decision-making and customer experience expertise in a large, 24/7 airport environment.The Greater Toronto Airports Authority seeks a Director, Terminal Experience and Groundside Services. This leader advances operational...Suggested
- Lead airport maintenance operations at MET – Montreal Metropolitan Airport, applying aviation regulations... ...standards across daily activities. This director role oversees operational compliance.... ...airport operations management experience in a comparable positionIn-depth aviation...Suggested
- ...defining features of the colleague experience at TD. Our compensation policies... ...long-lasting relationships with our customers by performing a broad range of customer service transactions and providing... ...bill payments as per standardized operating procedures, industry regulations...SuggestedFull timeWork from home
- ...complex organizations across Canada. They are looking for a Director, Customer Experience to develop, implement and continuously improve customer experience programs across a large, multi-stakeholder operating environment. This is an opportunity to help shape and...
$110.77k - $138.46k per year
Job DescriptionThe Director, Customer Experience (CX) is responsible for leading the strategic planning, development, and execution of customer experience... ...and program enhancements. Partner with account and operations teams to implement experience-driven service design,...Full timeFor contractors$200k - $220k per year
...to Thursday) Our Team: Semtech’s Customer Experience team is a global team spread across the Americas, EMEA, and APAC. It is the operational backbone that turns every sales commitment... ...-ready successors identified for the Director role and every team-lead role. Minimum...- Lead airport ground handling, safety, and passenger services as Operations Director at Montréal–Trudeau International Airport in Montréal. Oversee major station operations.Samsic Assistance Canada Inc. seeks an Operations Director for its Montreal Station. The role leads ramp...
- PAL Airlines is seeking a Director, Customer Service to lead the customer experience across our Quebec network. You will shape strategy, drive service excellence, and align operations with safety and business objectives. You will manage station leaders, coach teams, and foster...
- Drive outstanding customer experiences as the Director of Customer Experience at BGIS. Lead strategic initiatives that enhance service delivery and client... ...Your focus will be on integrating client feedback into operational improvements and maintaining high standards of service...
- Shape national customer experience strategy with omnichannel leadership, CRM expertise, and data-driven decision-making at Belron Canada in a hybrid role.As National Manager, Customer Experience, you will define the vision and lead initiatives across the customer journey. You...
- ...vacancy.About the RoleWe are a growing online retailer specializing in automotive parts and accessories. We’re looking for a Customer Experience & Operations Manager to lead and improve our Order Status and Returns customer-support operation.You’ll work from our Richmond Hill,...Work at officeImmediate startRemote workMonday to friday
- Paladin Airport Security Services is seeking a Director of Operations (Class 2/3) based in Calgary to oversee service delivery across Alberta, Saskatchewan, Manitoba and Northwest Territories. You will mentor Operations Managers, coordinate with People & Culture, QA and Improvement...
- ...PAL Airlines seeks a Director of Customer Service to lead the experience and shape service excellence across the Quebec network. You will drive vision, strategy... ...high-impact role requires a passion for people, operational excellence, and strong collaboration with Flight Operations...
- A customs broker and international freight forwarder, Axxess is a... ...We are looking for our next Director of Customs to join our Canada... ...will manage your department’s operations and a team of team leaders, coordinators... ...of relevant professional experience in similar roles; You hold...Work at officeRemote workMonday to friday2 days per week
- ...applications and next steps. Our partner is looking for a Director, Customer Operations based in Canada. We are seeking an experienced and strategic... ..., and Payments Operations functions, ensuring exceptional experiences throughout the entire customer journey. You will translate...Temporary workRemote workFlexible hours
- ...national retail health and wellness leader, seeks a Senior Director to own the Pharmacy Experience and Transformation agenda. You will drive AI, automation... ...offerings from concept through implementation, partnering with Pharmacy Operations, Technology, Digital and Clinical...
- Transform BMO customer experiences with financial education, digital capabilities, and goal-based tools. Shape Real Financial Progress at 33 Dundas Street West.As Director, Value Added Services and Beyond Banking, you will connect customer goals with relevant advice, products...
- Select how often (in days) to receive an alert:Senior Customer Experience Specialist - Operations City : Oakville State : Ontario (CA-ON) Country : Canada (CA) Requisition Number : 49268A Day In The Life: The Senior Customer Experience Specialist - Operations...Contract workWork at office
- ...defining features of the colleague experience at TD. Our compensation policies... ...long-lasting relationships with our customers by performing a broad range of customer service transactions and providing... ...bill payments as per standardized operating procedures, industry regulations...Contract workFixed term contractWork from home
- Reporting to the Senior Director – Operations, the Director – Airport Maintenance is responsible for the planning, management, and compliance of airport maintenance... ..., architecture, or a related field. Significant experience in airport operations management, preferably as a...
- ...assisting a leading facilities management provider in Canada to hire a Director, Customer Experience. You will develop, implement and continuously improve CX programs across a large, multi‑stakeholder operating environment, translating customer insights into practical actions...
- SSENSE, plateforme technologique montréalaise, recherche un Directeur(trice) principal(e) des opérations de l’expérience client (CX) pour diriger les initiatives mondiales en matière de service client et de protection des actifs. Vous piloterez trois piliers critiques et consoliderez...
- Lead customer protection operations at Metrolinx across the Greater Golden Horseshoe, overseeing safety, security, and emergency response.As Director, Customer Protection Operations, you will lead regional transit services across GO Transit and UP Express. This senior leadership...
- Shape the future of customer experience in the pharmaceutical industry. As a strategic leader, you... ...client engagement. As the Managing Director focused on customer experience, you’ll... ...engagement quality for clients • Innovate operational processes for scalable impact • Develop...Full time
- ...Lead banking operations across any Provincial Credit Union branch in PEI, applying strategic... ...consistent service delivery. The Director, Operations leads Core Banking, Lending... ...degree and at least 10 years’ leadership experience Significant banking or credit union operations...
- ...uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone. What’s The Team LikeThe Integrated Operations Centre team oversees the day-to-day operations of a busy international airport, ensuring the...Full timeWork from homeShift work
- The Operations Manager is responsible for overseeing all aspects of field... ...with airlines and airport authorities, and ensuring the... ...the delivery of services for customer airlines and airports in accordance... ...years of Leadership/Operational experience Established leader in...Contract workWork at officeLocal areaMonday to fridayFlexible hours
- ...forefront of passenger air transport. As an Airport Operations Manager - Deployment, you will play an... ...trust, you will enable them to exceed customer expectations and maintain our warm... ...employees to use their judgment and experience to 'do the right thing' when needed.Participate...Work at officeWork visaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director Of Customer Experience & Airport Operations. Be the first to apply!
Related searches
- airport operations manager Winnipeg, MB
- customer Winnipeg, MB
- customer experience specialist Winnipeg, MB
- agent expérience client Winnipeg, MB
- conseiller expérience client Winnipeg, MB
- customer experience representative - operations Winnipeg, MB
- customer experience representative - sales Winnipeg, MB
- canadian airport jobs Winnipeg, MB
- airport maintenance Winnipeg, MB
- airport customs officer Winnipeg, MB

