Senior Associate Application Specialist

Due to the frequent travel involved in this role, throughout North America, a valid Canadian or American passport is required.

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.

About us

Tecsys is a team of 700 dynamic individuals who care about a job well done. We empower good companies to be great. From our first days more than 40 years ago, we have worked with pragmatic organizations who needed supply chain tools to realize their growth aspirations. We believe that growing organizations that have been good stewards should have every opportunity to reach their goals. All that's missing is you.

About the Role

We’re looking for a talented individual with Warehouse Management Supply Chain software and operational experience to drive the implementation of world-class supply chain management solutions.

Are you a driven, professional, and creative individual with a passion for software implementation who wants great career development opportunities with an industry-leading company? If so, do we have the opportunity for you!

In this position, you will be responsible for:

As a WMS Software Implementation Guru, aka Application Specialist in our Professional Services department, you’ll work in close collaboration with the project team to identify customer needs, define business processes, establish performance metrics and drive configuration of the Tecsys solution to exceed expectations. You’ll build an on-site rapport with customers to seamlessly guide them in their integration of the Tecsys software. Thanks to your consulting acumen, people skills, application knowledge, and supply chain expertise you will be a key contributor to a successful implementation process.

Requirements:

• Demonstrated experience in:
• Warehousing, inventory, distribution management and/or ERP supply chain software implementations and configuration
• Operations and processes, working in a warehousing or distribution supply chain operation
• Business process requirement definition, software configuration, data loading, testing and training
• You also have operational experience and knowledge in one or more of the following areas:
• Warehouse Management
• Inventory & Order Management
• Bachelor's degree in Commerce (Accountancy) or Supply Chain, Information Technology, Computer Science, Engineering with an accounting certificate or equivalent
• Due to the frequent travel involved in this role, a valid Canadian or American passport is required
• Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec.

What would give you an edge:

• 3PL experience
• Strong problem solving and troubleshooting aptitude and the ability to work independently
• Technical aptitude including knowledge of Java, SQL, Oracle, databases, Unix/Linux, scripting, infrastructure and networks an asset
• Excellent writing and presentation skills
• Knowledge of slotting, racking and warehouse layout design concepts and optimization
• Experience with transportation and delivery management systems and processes
• Bi Analytics aptitude and knowledge of creating reports and dashboards an asset
• Flexibility and self-learning ability
• Knowledge of Spanish is a real advantage, to communicate effectively with our customers outside the province of Quebec.

We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.

At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.