Staff UX Designer

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

We are seeking a highly motivated and detail-oriented Staff UX Designer to join our Design Team at Caseware, a leading SaaS organization. As a Staff UX Designer, you will play a critical role in designing exceptional user experiences for our cloud-based audit, financial reporting, and data analytics solutions that empower accounting professionals worldwide.

You will work closely with the Product, Engineering, and Design Teams to create intuitive, user-centered designs that help our customers work more intelligently, gain deeper insights, and deliver impactful results.

❗This is a New Role

❗This is a Full-time permanent position

Location:

This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON.

What you will be doing:

• Create user-centered designs by understanding business requirements, user needs, and technological capabilities/constraints
• Design wireframes, mockups, and interactive prototypes that effectively communicate design concepts
• Conduct user research, usability testing, and validate designs to ensure they meet user needs
• Collaborate with product managers and engineers to define and implement innovative solutions
• Maintain design systems and ensure consistent user experience across all Caseware products
• Stay current with UX design trends, tools, and emerging technologies is the accounting and audit software industry
• Create and maintain detailed design documentation including user flows, interaction models, and design specifications
• Help resolve customer-impacting design issues, ensuring the quickest and safest resolutions
• Contribute to the overall design strategy and vision for Caseware’s products
• Assist in cross-department design initiatives that enhance the overall product ecosystem
• Participate in design critiques and provide constructive feedback to fellow designers

What you will bring:

• Bachelor's degree in Design, Human-Computer Interaction, or related field, or equivalent professional experience
• A hands-on approach—you thrive in ambiguity, move quickly, and work closely with engineers, product managers, and stakeholders to take ideas from sketches to shipped products
• A degree in Design, HCI, or a related field—or equivalent professional experience
• 8 or more years of experience in user experience or related fields
• Strong interaction and visual design skills, with a portfolio that highlights your design thinking and your ability to create engaging user experiences, especially in AI
• Excellent communication and storytelling skills to explain design decisions, collaborate across teams, and advocate for users
• Proficiency with design, prototyping, and AI tools such as Figma, Sketch, Adobe XD, Figma Make, Loveable, Cursor, Replit, ChatGPT, or similar
• Solid understanding of design systems and component-based design 
• Knowledge of accessibility standards and designing for diverse user needs 
• Understanding of responsive design principles and cross-platform user experiences 
• Figma for UI/UX design and prototyping
• AI tools, such as, ChatGPT, Figma Make and Replit
• Design systems implementation and management
• Angular components for implementation references
• User research and testing platforms
• Collaboration tools including Microsoft Teams, Jira, and Confluence 

Bonus points if you have:

• Have experience designing for accounting, Auditing or financial services. 
• Understand AI ethics, bias reduction, and trust frameworks
• Bring technical fluency to collaborate effectively with engineers on AI integration and feasibility

Salary Range:  

The annual base salary for this position is between $130,000 CAD  and $140,000 CAD per year. 

This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.  

What's in it for you:

▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. 

▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. 

▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. 

▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. 

▪️We are driven by impactful work . Your contributions directly affect how our clients manage financial processes and drive their success. 

▪️Recognition and rewards matter to us . We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. 

▪️We embrace global opportunities . Work on international projects and collaborate with a diverse, global team. 

About Caseware:

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected] .

AI Usage:

The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.  

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co 

Security and Fraud:

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.