receptionist - dollard des ormeaux.

Job Title: Receptionist
Location: DDO

Our client that has been in business for over 35 years. Specializing in the Spa industry, constantly strive to improve their customer service so that they can offer clients a range of high-quality treatments and services in a spa whose decor and atmosphere foster rest and relaxation.

Their team is growing, and are seeking energetic individuals who are dedicated to ensuring the wellbeing of the clients.

Apply now!

Advantages
- Permanent full time position Monday to Friday
- Flexible start end times (8am to 4 or 5pm, sometimes 10am to 6pm)
- Occasional evenings or weekends to cover other shifts
- Discount of store products
- Room for growth within the company

Responsibilities
• Takes appointments over the phone and in person and manage online bookings.
• Manage and maximize the appointment book.
• Manages the cash register (payments, purchases, gift cards).
• Knowledgeable about the differences and technicalities of each treatment type and can provide clients with pertinent advice.
• Maintains a clean and safe workspace and ensures there is always sufficient supplies on hand.

• Ensures clients are fully satisfied before leaving the spa and provides excellent customer service.
• Manage first level customer complaints.
• Manage customer profiles and ensure that all required information is included.
• Ensure all clients are aware of the spa’s cancellation and refund policies.
• Participate in meetings and training sessions as required.
• At the request of management, perform administrative or other tasks deemed reasonable.

Qualifications
• You are personable and serious about providing the highest level of customer service.
• Bilingualism (you can engage with your client in French and English.
• English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
• You are very punctual, reliable, and friendly, and you have an excellent team spirit.
• Highly adaptable, organized, positive, energetic, and polite.
• Able to multitask

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at Show phone number and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to View email address on randstad.com / View email address on randstad.com

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more