Receptionist and Administrative Clerck

Job Responsibility:

Position Overview:

As the frontline ambassador of Peninsula Overhead Doors, you are the friendly face and voice that welcomes visitors and clients to our premises. Your role encompasses various responsibilities to ensure a smooth and efficient flow of operations.

Your versatility and adaptability are essential to seamlessly integrating these tasks into your daily routine or as directed by your manager. Your role is pivotal in maintaining a positive and organized environment for both internal and external stakeholders.

Job Details:

• Starting Date: As soon as possible
• Employment Type: Full-time, Permanent
• Location: Southern Ontario Region (Bruce Peninsula, Owen Sound & surrounding areas)
• Compensation: $25 - $27/hourly, based on experience.
• Work Schedule: 40-hour work week - Monday to Friday
• Benefits: Extended Health Care, Insurance, RSSP Matching Program, Cell phone.

Receptionist Key Responsibilities:

• Answering and directing calls through a multi-line phone system.
• Retrieving messages from overnight calls on the answering service line and distributing them to the appropriate recipients.
• Greeting customers in the showroom and assessing their needs.
• Opening incoming mail, sorting, and distributing mail.
• Folding and mailing invoices and any outgoing mail.
• Collecting payments for invoices from customers using the online collection system in Viking.
• Scheduling Purolator/FedEx/UPS parcel shipping.
• Coordinating the ordering of office supplies and maintaining inventory.
• Ordering company product literature and color chips for sales staff and showroom.
• Scanning and organizing all documents saved into the computer system (Manufacturer software).
• Requesting completions from all builders.
• Sorting and distributing weekly load lists of products to required staff.
• Managing payroll for salary and hourly staff, entering information into software.
• Maintaining an Excel spreadsheet for the submission of all hours to the payroll department.
• Collecting and sorting gas receipts from all company vehicles for submission to manufacturer.
• Processing payroll for sub-trade staff and verifying it on a weekly basis.

Receptionist Potential Responsibilities:

• Scheduling retail customer installs and/or builder sales installs.
• Scheduling retail sales appointments for sales staff.
• Sorting and distributing weekly load lists of products to the required staff.
• Managing the company vehicle list, including repairs, sticker renewals, and insurance.
• Conducting follow-ups from retail and builder installations.
• Handling warranty submittals for manufacturers.
• Scheduling service calls to designated areas.
• Performing other duties as directed by management

The Receptionist Profile we are looking for:

• Relevant office administration experience.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• High school diploma or equivalent (Associate's degree preferred).
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and organizational abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach.
• Technical knowledge of garage doors and/or construction is advantageous.

Benefits:

• Competitive base salary (based on experience)
• Company-provided cell phone
• Comprehensive dental care coverage
• Disability and life insurance coverage
• Extended health care benefits
• On-site parking facilities
• Paid time off allowances
• RRSP (Retirement Savings Plan) matching.

Job Types: Full-time, Permanent

Salary: $25.00-$27.00 per hour

Expected hours: 40 per week

Benefits:

• Extended health care
• Life insurance
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Work Location: In person