Data Center Technician

Position Description: We are seeking an experienced Data Center Technician to join our Data Center Operations team. The successful candidate will be responsible for the day to day operation, maintenance, installation, and support of Data Center infrastructure and IT equipment. The role requires strong attention to detail, good organizational skills, and the ability to work in a controlled Data Center environment while following established processes, security requirements, and safety procedures.

Your future duties and responsibilities:

Key Responsibilities

• Perform rack and stack activities, including installation, removal, and relocation of IT equipment.
• Install and manage copper and fiber optic cabling, including patching, labeling, and cable management.
• Perform equipment power connections and verify A/B power redundancy.
• Assist with server, network, storage, and other IT infrastructure installations and decommissions.
• Perform physical audits and inventory of Data Center equipment, racks, PDUs, cabling, and connectivity.
• Maintain accurate equipment records, including hostname, serial number, rack/U position, power connections, and network connectivity.
• Work with Network, Systems, Security, Facilities, and other technical teams to coordinate Data Center activities.
• Perform troubleshooting and physical validation of equipment, cabling, power, and connectivity issues.
• Support Data Center moves, adds, changes, migrations, and decommissioning activities.
• Follow change management, incident management, and Data Center access procedures.
• Participate in maintenance windows and provide onsite technical support as required.
• Ensure work areas, racks, and cabling remain clean, organized, and compliant with Data Center standards.
• Identify and report infrastructure issues, risks, and discrepancies.
• Support internal and client audits by providing accurate infrastructure information and documentation.
• Maintain compliance with Data Center security, safety, and operational procedures.

Required qualifications to be successful in this role:

Required Skills and Experience

• 3+ years of experience working in a Data Center or similar IT infrastructure environment.
• Hands on experience with rack and stack activities.
• Strong knowledge of copper and fiber optic cabling.
• Experience working with servers, network equipment, PDUs, UPS systems, and Data Center infrastructure.
• Experience performing equipment audits and maintaining accurate inventory records.
• Ability to read rack layouts, cabling diagrams, and Data Center documentation.
• Familiarity with ITIL, ITSM, change management, and incident management processes.
• Strong troubleshooting and problem solving skills.
• Good organizational and documentation skills.
• Ability to work independently and as part of a technical team.
• Ability to work during scheduled maintenance windows, including occasional evenings or weekends.

Preferred Skills

• Experience with DCIM tools such as Nlyte or equivalent.
• Experience with Data Center migrations and decommissioning projects.
• Knowledge of structured cabling standards and best practices.
• Experience working with audit requirements and Data Center compliance controls.
• Familiarity with network switches, patch panels, fiber distribution panels, and optical transceivers.
• Experience working in a large enterprise or colocation Data Center environment.

Key Competencies

• Attention to detail
• Safety and security awareness
• Strong communication skills
• Customer focused approach
• Teamwork and collaboration
• Problem solving
• Ability to prioritize multiple requests
• Strong documentation and organizational skills
• Ability to work in a highly controlled and process driven environment

Physical Requirements

• Ability to work in a Data Center environment for extended periods
• Ability to lift and move IT equipment in accordance with applicable safety requirements.
• Ability to work under raised floors and in equipment racks when required.
• Ability to stand, walk, bend, kneel, and work in confined areas as required.
• 7+ years of hands on experience working as a Data Center Technician or in a similar IT infrastructure environment.
• Strong knowledge of Data Center operations, rack and stack, equipment installation, relocation, and decommissioning.
• Hands on experience with fiber optic and copper cabling, patch panels, cable management, labeling, and troubleshooting.
• Working knowledge of servers, network equipment, PDUs, UPS systems, and structured cabling.
• Experience performing physical infrastructure audits, equipment inventory, and validation.
• Strong attention to detail and the ability to accurately document rack location, U position, hostname, serial number, power connections, and network connectivity.
• Familiarity with DCIM tools, preferably Nlyte or similar platforms.
• Understanding of ITSM, Incident Management, Change Management, and maintenance window processes.
• Ability to follow established Data Center security, safety, access, and operational procedures.
• Strong troubleshooting, analytical, and problem solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with Network, Systems, Facilities, Security, vendors, and clients.
• Ability to work independently, prioritize multiple activities, and manage work in a fast paced, highly controlled environment.
• Flexibility to support planned maintenance activities outside regular business hours, including evenings and weekends when required.
• Strong documentation and organizational skills.
• Ability to work safely with IT equipment and within Data Center environments, including raised floor and rack level activities.
• Audit and compliance experience is considered a strong asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$95,000. This role is an existing vacancy. #LI-YK2 Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Incident Management
• Inventory Management
• Racking/Cabling
• Data Analysis
• Network

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. To learn more about accessibility at CGI, contact us via [email](#). Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries. Come join our team—one of the largest IT and business consulting services firms in the world.